Waystar
Solution Adoption Consultant
Lehi, UT · Senior
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About the role
- Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers.
- Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012.
- For more information, visit waystar.com or follow @Waystar on Twitter.
Responsibilities
- Subject Matter Expert assigned to Waystar revenue cycle implementations - ensuring the contracted deliverables are delivered in compliance with contractual terms, aligned with Waystar processes and drives a high level of client satisfaction.
- Ability to manage and meet deadlines.
- The Solution Adoption Consultant role will act as the primary client contact for Waystar solution-specific set-up and design issues during the implementation stage.
Requirements
- Proven leadership and issue resolution abilities
- Ability to travel up to 2 0%
- Experience with Epic or Cerner EMR
Nice to have
- Preferred Knowledge
Compensation
- Competitive total rewards (base salary + bonus, if applicable)
Benefits
- Competitive total rewards (base salary + bonus, if applicable)
- Customizable benefits package (3 medical plans with Health Saving Account company match)
- We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays.
- We also offer flexible time off for our exempt team members + 13 paid holidays
- Paid parental leave (including maternity + paternity leave)
- Education assistance opportunities and free LinkedIn Learning access
- Free mental health and family planning programs, including adoption assistance and fertility support
- Develops and communicates a clear vision of customer success and regularly reports out on the status to all key stakeholders
- 5 + years working in the healthcare revenue cycle
- Healthcare terminology
- The successful candidate will be comfortable in front of some of the most successful Health System and Hospital organizations in the U.S.
- Experience with EDI and/or healthcare transactions desired
Company info
- We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.
- Clearly communicates challenges/shortcomings/issues to customers by assessing causes and implications, recommending solutions and costs, and encouraging shared problem solving.
This listing is sourced directly from Waystar's careers page and normalized into a canonical job model.