Handshake

Handshake

Senior Engagement Manager

San Francisco, CA · Senior · Full-time

Sponsorship not specifiedDetected 7 days ago
LeadershipCommunication

About the role

  • Make fast, high-conviction tradeoffs on speed, quality, and cost - knowing when to commit, push back, or escalate to protect the relationship and the outcome.
  • Define and report on success metrics (KPIs, SLAs, model quality) that keep leadership and clients aligned on what's working and what needs to change.
  • Meaningful time at a top-tier consulting firm (McKinsey, BCG, Bain, or equivalent), or an equivalent mix of consulting, elite institutional leadership, and high-intensity startup or operating experience

Responsibilities

  • Own full end-to-end relationships across a portfolio of $100M+ frontier AI lab accounts, serving as the first call in high-stakes moments and the single throughline for value.
  • Genuine, demonstrated curiosity about AI - excited to learn from frontier researchers and build deep technical fluency in the space, not just drawn to the opportunity
  • Partner hand-in-hand with world-class AI labs, Fortune 500 companies, and top institutions

Nice to have

  • Technical or STEM background (engineering, computer science, or related) alongside your customer-facing experience
  • Prior experience in AI, data, or frontier model development
  • Investment banking, private equity, or GM/BizOps background with strong analytical range
  • Experience negotiating with sophisticated, technical buyers across multiple vendors

Skills

  • Strong instincts for when to push back on a client ask versus when to flex, with the communication skill to do either without damaging trust

Compensation

  • 💰 Financial Wellness: 401(k) match, competitive compensation, financial coaching

Benefits

  • Handshake delivers benefits that help you feel supported - and thrive at work and in life.
  • The below benefits are for full-time US employees.
  • 🎯 Ownership: Equity in a fast-growing company
  • 💰 Financial Wellness: 401(k) match, competitive compensation, financial coaching
  • 🍼 Family Support: Paid parental leave, fertility benefits, parental coaching
  • 💝 Wellbeing: Medical, dental, and vision, mental health support, $500 wellness stipend
  • 📚 Growth: $2,000 learning stipend, ongoing development
  • 🏝 Time Off: Flexible PTO, 15 holidays + 2 flex days
  • Explore our mission, values, and comprehensive US benefits at joinhandshake.com/careers http://joinhandshake.com/careers.
  • Build a massive, fast-growing business inside a company already serving millions
  • 💻 Remote & Office: Internet, commuting, and free lunch/gym in our SF office

Company info

  • Team outings & referral bonuses
  • A track record leading complex, multi-stakeholder engagements to measurable outcomes for demanding enterprise customers
  • Partner with Sales to identify and help close expansion opportunities, growing account value and deepening Handshake AI's role in customers' model development.
  • As a Senior Engagement Manager on Handshake AI's Engagement Management team, you own full, end-to-end relationships for our largest frontier AI lab customers - accounts at $100M+ run rate - from first scope through expansion and renewal.
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This listing is sourced directly from Handshake's careers page and normalized into a canonical job model.