Libra Solutions
Legal Funding Servicing Associate - Payoffs
Rosemont, Illinois, United States
Sponsorship not specifiedDetected 23 days ago
Account ManagementBusiness DevelopmentExcelCustomer SupportLeadershipCommunicationMicrosoft Office
About the role
- Libra Solutions helps simplify and ease the burden of legal processes for plaintiffs, heirs, and the attorneys and doctors who serve them.
- By combining financial strength with technology-driven innovation, we simplify difficult legal processes, reduce delays, and help people access both money and the care they need, when they need it most.
- Our companies are leaders in their industries!
Responsibilities
- Develop and maintain process documentation, procedures, and job aids to streamline workflows and ensure consistent execution.
- Manage multiple phone queues, both inbound and outbound.
- Self-motivated with desire to build great relationships, and able to meet and exceed goals.
Requirements
- Ensure accounts are updated with the correct and required documentation.
- High School or GED required.
Nice to have
- 1-2 years of work experience related to office type environment, contact center environment preferred.
- Previous experience with law firms, in account management, customer service or collections preferred.
Benefits
- Knowledge or experience with personal injury, medical billing, custodian of records a plus.
- Excellent verbal and written communication skills to handle interactions with attorneys and medical providers.
Company info
- We believe taking great care of our customers starts with taking great care of our people.
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This listing is sourced directly from Libra Solutions's careers page and normalized into a canonical job model.