Via

Account Director, Western US

Denver · Director

Sponsorship not specified$160k-$200kDetected 21 hours ago

Leadership

About the role

Use service performance data to set the strategic direction for each partnership, ensuring decisions on quality, efficiency, and growth are grounded in evidence
10+ years of relevant work experience in a client-facing role, with a track record of owning and growing strategic accounts independently at the most senior levels
An entrepreneurial relationship builder who brings clarity and confidence to highly complex, politically sensitive situations, turning them into opportunities to deepen trust

With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As an Account Director at Via, you will be the face and voice of Via for our partners, both internally and externally.
You'll build genuine, durable relationships with the cities and operators working to deliver better transportation for their communities, while owning the commercial outcomes that come with it - from complex renewals to service expansions.
Our Partner Success team is made up of talented, collaborative people who are passionate about making public transit better, and at Via, the work we do together translates into real impact for the people who depend on it every day.
Quantitatively inclined and data savvy; you use complex data sets to drive strategic decisions and influence senior stakeholders both internally and externally
Own a portfolio of complex, high-value partner relationships, serving as the primary point of contact for executive city and agency leadership and setting the standard for how we show up at that level
Build and steward deep, long-term relationships with partners, acting as a strategic peer to senior leadership and spotting opportunities for service growth and revenue generation

$160,000-$200,000
Final salary will be determined by the candidate's experience, knowledge, and skills.

Salary reflected does not include equity or variable pay, where applicable
Comprehensive health coverage, with low-cost dental and vision plans
Fully paid parental leave for new parents, with extended leave options
Additional benefits (family planning, mental health, pet insurance, and other wellness perks)
20 days of paid time off (PTO) annually
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education.
A 401(k) with a generous company match and vesting

Our platform serves as the technology backbone for modern transit networks, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks.

This listing is sourced directly from Via's careers page and normalized into a canonical job model.