Dandy

GTM Business Systems Lead (Salesforce)

USA - Remote · Director · Contract

Sponsorship not specifiedDetected 27 days ago

RESTData VisualizationComplianceSalesforceAuditingPerformance ManagementAPI TestingLeadershipMentoring

About the role

You will carry complex or cross-functional work yourself, contribute to the analytical output of the team, and use that hands-on involvement to set and reinforce the quality standard you expect from your direct reports.

Directly manage a team of business systems analysts, each aligned to a functional domain across the sales and customer lifecycle.
Own the full talent management cycle for your team, including performance reviews, calibration, and growth planning.
Contribute to hiring decisions for your team and manage contractor relationships within your scope.
Design and own the onboarding experience for new BSAs, getting them productive in their domain and contributing to the team quickly.
Build and maintain the team's domain enablement resources: Salesforce platform knowledge, GTM process expertise, and Dandy system context.
Own the team's institutional knowledge: configuration decisions, data model rationale, and system documentation. This is a managed asset, not a byproduct.
Drive AI fluency across the BSA team, specifically how analysts use AI tooling to improve the quality and efficiency of their analytical work.
Coach BSAs toward increasing independence and domain ownership, developing their ability to lead work in their area with limited direction.
We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one.

2 or more years of direct people management experience over business systems analysts, Salesforce administrators, or comparable technical and functional roles.
You have managed performance, developed people intentionally, and held a team accountable.
Experience with contractor management and SaaS vendor relationships.
Experience in a high-growth, pre-IPO startup or a manufacturing-linked tech company.
Familiarity with Dandy's GTM tech stack or comparable tools: Outreach, ChiliPiper, PandaDoc, ZoomInfo, CloudTalk, or Attention.
Experience in high-growth B2B SaaS, healthtech, or similarly fast-moving companies where the systems had to scale alongside a rapidly growing business.
Prior experience owning a configuration decision log, system documentation program, or team knowledge base as a managed asset.
You have the right to access, rectify, or request the deletion of your data at any time by contacting Privacy Requests https://www.meetdandy.com/privacy-requests/.

Exposure to SaaS spend management, license auditing, or tool rationalization.
Comfort with reporting and analytics tools such as Salesforce reports and dashboards, Looker, or Hex.

Dandy is transforming the massive and antiquated dental industry-an industry worth over $400B.
Backed by some of the world's leading venture capital firms, we're on an ambitious mission to simplify and modernize every function of the dental practice through technology.
For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate.

Salesforce platform knowledge, GTM process expertise, and Dandy system context.
We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals.

ational origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics

This listing is sourced directly from Dandy's careers page and normalized into a canonical job model.