Chamberlain Group
Software Product Manager, AI
Remote - Illinois
Sponsorship not specified$159k-$268kDetected 1 day ago
Cloud PlatformsMachine LearningData EngineeringData ScienceUX ResearchProduct ManagementProduct StrategyAgileStakeholder ManagementM&AResearchLeadershipCommunicationCollaboration
About the role
- Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company.
- Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide.
- Our flagship brands, LiftMaster® and Chamberlain®, are found in 51+ million homes, and 14 million+ people rely on the myQ® app daily.
Responsibilities
- Identify customer needs & value: Leverage user research, analytics, and competitive benchmarking to shape AI use cases that deliver meaningful value that will drive additional subscription revenue for our businesses
- Bridge product and engineering: Partner closely with product, data science, and engineering teams to translate business goals into technical requirements and product deliverables
- Drive execution: Write clear product requirements, manage backlogs, and ensure timely delivery of features through agile development practices
- Evaluate technology tradeoffs: Collaborate with engineering on build vs. buy decisions, model selection, and infrastructure needs for scalable AI deployment
- Cross-functional leadership: Work with design, operations, security, legal, and business stakeholders to ensure AI features are reliable, trustworthy, and aligned with brand standards
- Lead the new product development process within our Connected Services team from concept through commercialization, including voice of customer research, definition of customer and product requirements, marketing planning and value proposition, and track financial performance
- Support achievement of full P&L objectives for the business unit, driving profitability, volume growth and market share, as well as execution of product and services
- drive the implementation and sustaining of the end user connected experience, including uncovering real-time consumer insights, driving user experience requirements, creating business cases or anticipated reach and impact and winning value propositions
- Develop and implement the strategy for their product portfolio, brand, and channels; partner with BU product team, marketing, sales, and customer experience leaders to develop go-to-market strategies to win in targeted customer segments; lead the creation of end-to-end operational plans to drive profitability, grow and scale the business; work cross functionally to ensure achievement of product line objectives
- Advise and assist senior leaders in developing key go-to-market partnerships, including inorganic activities (M&A, licensing, connected service integrations) to support the BU product line growth and connectivity strategy
Requirements
- Bachelor's Degree in Computer Science, Engineering, Data Science, Business, Marketing or a related field
- 5+ years of product management experience in software, with 2+ years focused on AI/ML products
- Experience with agile methodologies, product backlog management, and user-centric product design
- 5+ years in Product Management, Engineering, or in a Product Owner role
- Ability to work in Matrix and Agile software development environment
- Understand and have experience with Agile Scrum methodologies or other commonly used tools
- Ability to travel up to 25% - domestically and internationally
- Lead cross-functional collaboration to develop and deliver connected services required for product portfolio
Nice to have
- MBA or advanced technical degree a plus
- Prior experience working with hardware and software offerings
- Experience managing product portfolio with multiple categories
- Proven track record of defining and launching software products in fast-paced environments
- Excellent communication and stakeholder management skills
- ability to bridge technical and business perspectives
- Passion for innovation and delivering customer value through emerging technologies
- Comfortable interacting with highly technical development teams
Compensation
- The pay range for this position is $159,490.00 - $267,742.00; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience.
Benefits
- Define vision, strategy, and prioritized initiatives for AI-driven features, ensuring alignment with company objectives
- Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams
- Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies
- Strong understanding of GenAI, machine learning concepts, data pipelines, and cloud infrastructure
Company info
- We are seeking a Software Product Manager, AI to lead the definition, development, and delivery of AI-powered features across our myQ ecosystem.
- In this role, you will work at the intersection of software and engineering to create intelligent experiences that enhance safety, security, and convenience for our customers.
- Represent the company with major customers, competitors, trade associations, government agencies, professional societies and similar groups
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