Collectors

Collectors

Operations Manager (2nd Shift)

Jersey City, NJ · Full-time

No sponsorship$94k-$133kDetected 14 days ago
LogisticsCustomer SupportLeadershipProblem Solving

About the role

  • Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide.
  • We're always on the lookout for talented people to join our growing team.
  • Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia.

Responsibilities

  • Lead from the front, owning all aspects of on site operations, logistics, and processing of products without reduction in quality while balancing throughput and cost
  • Own/deliver on Safety, Quality, Productivity, Throughput, and service KPI's
  • Drive additional improvement in throughput, efficiency, and quality by establishing and maintaining a CPI mindset and approach
  • Work cross-functionally with the people team (site lead) to enhance staff skills and create a rewarding, fulfilling work environment
  • Work closely with the tech organization (product and engineering) to implement new and improve upon existing tech solutions
  • Lead by example and be a champion of all company policies, including safety, attendance & security
  • Demonstrated ability to drive business performance in process, logistics, quality,, and customer service excellence
  • Proven track record of designing and implementing processes to drive consistency, increased speed and quality of customer care delivery at scale
  • 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
  • Collectors uses e-Verify to validate your ability to work legally in the United States.

Requirements

  • 10+ years of proven operational and leadership experience with a record of delivering results in Operations as GM/Director of operations in light manufacturing, warehousing, or fulfillment center type roles
  • Experience with change management, inheriting teams and bringing them along for the journey, moving with urgency and empowering those around you to do the same
  • Your recruiter will be able to clarify expectations and answer any questions you have.
  • Candidates must be authorized to work in the United States.

Compensation

  • The salary range for this position is $94,000 - $133,000.
  • Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, prior experience, and skill set.
  • Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays

Benefits

  • Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
  • Vacation: All salaried employees are eligible for flexible time-off.
  • Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
  • Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities

Company info

  • All regular, full-time employees are eligible for ten company paid holidays
  • We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals

Equal opportunity

  • If you require an accommodation to apply or interview with us due to a disability or special need, please email people@collectors.com.

Visa & Work Authorization

  • Candidates must be authorized to work in the United States.

This listing is sourced directly from Collectors's careers page and normalized into a canonical job model.