Collectors
Operations Manager (2nd Shift)
Jersey City, NJ · Full-time
No sponsorship$94k-$133kDetected 14 days ago
LogisticsCustomer SupportLeadershipProblem Solving
About the role
- Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide.
- We're always on the lookout for talented people to join our growing team.
- Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia.
Responsibilities
- Lead from the front, owning all aspects of on site operations, logistics, and processing of products without reduction in quality while balancing throughput and cost
- Own/deliver on Safety, Quality, Productivity, Throughput, and service KPI's
- Drive additional improvement in throughput, efficiency, and quality by establishing and maintaining a CPI mindset and approach
- Work cross-functionally with the people team (site lead) to enhance staff skills and create a rewarding, fulfilling work environment
- Work closely with the tech organization (product and engineering) to implement new and improve upon existing tech solutions
- Lead by example and be a champion of all company policies, including safety, attendance & security
- Demonstrated ability to drive business performance in process, logistics, quality,, and customer service excellence
- Proven track record of designing and implementing processes to drive consistency, increased speed and quality of customer care delivery at scale
- 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
- Collectors uses e-Verify to validate your ability to work legally in the United States.
Requirements
- 10+ years of proven operational and leadership experience with a record of delivering results in Operations as GM/Director of operations in light manufacturing, warehousing, or fulfillment center type roles
- Experience with change management, inheriting teams and bringing them along for the journey, moving with urgency and empowering those around you to do the same
- Your recruiter will be able to clarify expectations and answer any questions you have.
- Candidates must be authorized to work in the United States.
Compensation
- The salary range for this position is $94,000 - $133,000.
- Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, prior experience, and skill set.
- Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays
Benefits
- Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
- Vacation: All salaried employees are eligible for flexible time-off.
- Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
- Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities
Company info
- All regular, full-time employees are eligible for ten company paid holidays
- We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
Equal opportunity
- If you require an accommodation to apply or interview with us due to a disability or special need, please email people@collectors.com.
Visa & Work Authorization
- Candidates must be authorized to work in the United States.
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This listing is sourced directly from Collectors's careers page and normalized into a canonical job model.