Ascend21

Head of Sales

San Francisco, California

Sponsorship not specifiedDetected 43 days ago

Lead GenerationAccountingForecastingCustomer SuccessLeadershipCollaborationMentoring

About the role

You'll inherit a strong foundation - defined segments, active pipeline, and a GTM motion that's working - and your job is to take it to the next level.
We are hiring for this position in San Francisco, CA.

Develop a deep understanding of Ascend's product lines and how each maps to SMB, Mid-Market, and Enterprise buyer personas
Ascend is looking for a Head of Sales to lead our sales organization and own our closed won deals goals.
You'll lead a team of 8-10 AEs across SMB, Mid-Market, and Enterprise, drive forecast discipline, and be a player-coach in our most important deals.
Objective #1: In your first 30 days, develop an understanding of how each of our AEs sells Ascend's products in their respective segments
Build relationships cross-functionally with Marketing, Customer Success, Product, and Finance to understand how Sales connects to the broader GTM machine
Own closed won results end-to-end - manage forecasting, establish stage discipline, commit cadences, and data hygiene standards that give leadership accurate visibility into the business.
Objective #3: In your first 90 days, fully own KPIs and enhance collaboration with marketing and customer success
Partner with Marketing on lead generation, message architecture, and competitive positioning - ensuring Sales and Marketing are running a coordinated GTM motion
Collaborate with Customer Success on expansion and cross-sell strategy; ensure Sales-to-CS handoffs are airtight and that land-and-expand is a first-class motion
2+ years leading quota-carrying sales teams with a track record of building high-performance culture and consistent attainment

Strong exposure or experience with other parts of revenue org (CS, marketing, rev ops, etc)
Full settled into steady-state expectations of the role - owning and hitting metrics, coaching, managing, and leading the team, supporting deals with a strong understanding of our products and customers.

Shadow AE calls, deal reviews, and customer conversations to calibrate where the team is excelling and where there are areas of improvement

Refine and own KPIs and reporting rhythms that give the team and leadership a shared view of pipeline health, rep performance, and segment economics

This listing is sourced directly from Ascend21's careers page and normalized into a canonical job model.