8Fleet Inc.

8Fleet Inc.

Head of Central Operations

HQ - Los Angeles

Sponsorship not specified$130k-$160kDetected 65 days ago
ForecastingOperations ManagementLogisticsLeadershipCommunicationProblem SolvingOrganizational Skills

About the role

  • This role is ideal for someone who thrives in ambiguity, enjoys solving complex operational problems, and knows how to combine people, process, technology, and AI into a scalable operating model.

Responsibilities

  • Own and scale Central Operations across all markets
  • Build systems and processes that support rapid operational growth
  • Develop operational playbooks, SOPs, escalation frameworks, and performance standards
  • Drive operational consistency while balancing local market flexibility
  • Partner with Operations to align driver supply with fleet demand
  • Build scalable onboarding systems leveraging automation and AI
  • Build a scalable driver support organization and operating model
  • Design support workflows that prioritize high-touch human interactions where they create the most value
  • Automate repetitive support workflows wherever possible

Requirements

  • 7+ years of experience in operations, logistics, marketplace operations, customer operations, or related fields
  • Experience leading teams with a strong focus on accountability and execution
  • Experience working cross-functionally in high-growth environments

Compensation

  • $130k-$160k plus annual bonus and strong stock option award
  • This job description may be updated at any time without prior notice.

Benefits

  • We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Company info

  • About 8Fleet:
  • 8Fleet is hiring!
  • 8Fleet is a rapidly growing LA-based technology and logistics startup building the operational infrastructure for both autonomous and non-autonomous rideshare fleets.
  • As we scale rapidly across markets, we're looking for a world-class Head of Central Operations to build and lead the systems powering our operational backbone.
  • We are looking for a highly strategic and execution-oriented operator to lead Central Operations at 8Fleet.

Equal opportunity

  • 8Fleet is an equal opportunity employer and values diversity at our company.
  • This job description may be updated at any time without prior notice.
  • Equal Opportunity Employer:

This listing is sourced directly from 8Fleet Inc.'s careers page and normalized into a canonical job model.