8Fleet Inc.
Head of Central Operations
HQ - Los Angeles
Sponsorship not specified$130k-$160kDetected 65 days ago
ForecastingOperations ManagementLogisticsLeadershipCommunicationProblem SolvingOrganizational Skills
About the role
- This role is ideal for someone who thrives in ambiguity, enjoys solving complex operational problems, and knows how to combine people, process, technology, and AI into a scalable operating model.
Responsibilities
- Own and scale Central Operations across all markets
- Build systems and processes that support rapid operational growth
- Develop operational playbooks, SOPs, escalation frameworks, and performance standards
- Drive operational consistency while balancing local market flexibility
- Partner with Operations to align driver supply with fleet demand
- Build scalable onboarding systems leveraging automation and AI
- Build a scalable driver support organization and operating model
- Design support workflows that prioritize high-touch human interactions where they create the most value
- Automate repetitive support workflows wherever possible
Requirements
- 7+ years of experience in operations, logistics, marketplace operations, customer operations, or related fields
- Experience leading teams with a strong focus on accountability and execution
- Experience working cross-functionally in high-growth environments
Compensation
- $130k-$160k plus annual bonus and strong stock option award
- This job description may be updated at any time without prior notice.
Benefits
- We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Company info
- About 8Fleet:
- 8Fleet is hiring!
- 8Fleet is a rapidly growing LA-based technology and logistics startup building the operational infrastructure for both autonomous and non-autonomous rideshare fleets.
- As we scale rapidly across markets, we're looking for a world-class Head of Central Operations to build and lead the systems powering our operational backbone.
- We are looking for a highly strategic and execution-oriented operator to lead Central Operations at 8Fleet.
Equal opportunity
- 8Fleet is an equal opportunity employer and values diversity at our company.
- This job description may be updated at any time without prior notice.
- Equal Opportunity Employer:
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This listing is sourced directly from 8Fleet Inc.'s careers page and normalized into a canonical job model.