Antenna Group

Antenna Group

Strategic Account Director

Remote, US · Director

Sponsorship not specified$225k-$300kDetected 27 days ago
RESTNegotiationExcelCustomer SuccessLeadershipCommunicationCollaborationMentoringPublic Speaking

About the role

  • You will deepen Antenna's engagement with VP and C-suite executives at the world's largest tech and media companies, translating complex data into clear business value.
  • You will shift from landing initial expansion to growing each enterprise account.
  • You will report to our VP, Client Services.

Responsibilities

  • Own Enterprise Relationships & Revenue: Own executive relationships (VP+) at enterprise accounts to significantly grow revenue, hit renewal/expansion targets, and ensure clients realize ROI to become trusted advocates.
  • Partner with Customer Success and Insights: Collaborate closely with Customer Success Managers (CSMs) as your account partners and Insights & Analytics team as your insight partners
  • Lead Renewal & Deal Execution: Own the end-to-end renewal strategy with a 90-day runway, while managing client expectations and ensuring internal alignment throughout the entire deal cycle.
  • The Ultimate Collaborative Partner: You thrive in shared-ownership environments.
  • You excel at collaborating with internal account leads and Customer Success to drive unified outcomes and expansion, bringing a mentorship approach to team members like CSMs and Insights Analysts.
  • Partner with Customer Success and Insights: Collaborate closely with Customer Success Managers (CSMs) as your account partners and Insights & Analytics team as your insight partners; leverage their day-to-day insights, data expertise, and user relationships to identify upsell opportunities and strategic executive intros, while hunting for new internal relationships to pass back to the CSM team.
  • You will partner directly with executive leadership to set account strategy, build expansion roadmaps, mobilize cross-functional resources, and close the renewals and expansions that fuel Antenna's next phase of growth.
  • Own executive relationships (VP+) at enterprise accounts to significantly grow revenue, hit renewal/expansion targets, and ensure clients realize ROI to become trusted advocates.
  • Collaborate closely with Customer Success Managers (CSMs) as your account partners and Insights & Analytics team as your insight partners; leverage their day-to-day insights, data expertise, and user relationships to identify upsell opportunities and strategic executive intros, while hunting for new internal relationships to pass back to the CSM team.

Requirements

  • Data & Product Literate: You are comfortable selling complex, multi-SKU data products and working with Product/Engineering teams.
  • A strong track record in customer success or client service
  • Experience owning enterprise accounts and consistently exceeding retention quota
  • 2-4 years of relevant experience

Nice to have

  • You are fascinated by the new subscriber economy - streaming and the rest - and have developed deep relationships across the ecosystem
  • Previous experience working inside innovative, high-growth companies trying to disrupt the status quo
  • You have experience working with viewership data

Compensation

  • Total annual earnings range from $225,000 - $300,000 which includes a base salary and a performance-based quarterly bonus.
  • The final compensation will be determined after evaluating a candidate's experience, skills, etc.
  • We're looking for a Customer Success Manager who will be responsible for growing and managing our most critical customer relationships.
  • You will be an expert and an advocate of our customer's business needs and will work to utilize the entire suite of Antenna data, metrics, and resources to meet their needs.
  • You will collaborate regularly with the co-founders, Analytics, Product, and Sales teams to ensure Antenna is delivering on our promise to our customers and building the must-have data products.
  • You will report to Senior Customer Success Manager. Antenna is remote-first and welcomes applicants from anywhere in the United States.
  • Competitive base salary

Benefits

  • Meaningful stock options
  • Full healthcare benefits
  • Unlimited PTO + closed last week of December
  • Home office set-up reimbursement
  • Monthly co-working reimbursement
  • Monthly Health & Wellness reimbursement
  • Parental Leave policy

Company info

  • Be our customers' trusted advisor as an expert of their needs, challenges, and org and equip them with tailored applications or usage of existing Antenna data & products. Know their workflows and challenges and where Antenna data can deliver value
  • Drive new use cases and value props with our customers by laddering their business objectives to new application of Antenna data
  • Effectively onboard, guide, and support our customers through the full customer lifecycle. Showcase how Antenna can support strategic decision making.
  • We're looking for a Strategic Account Director to drive expansion revenue, deepen our footprint within our largest media and entertainment accounts, and own how we grow strategic enterprise relationships.
  • Antenna is a remote-first company, and we are looking for candidates who can work during US business hours.
Apply directly at Antenna Group →Create a free account for alerts like thisView Antenna Group immigration profile

This listing is sourced directly from Antenna Group's careers page and normalized into a canonical job model.