Prosper Health
Strategy and Operations Lead, Provider Growth
New York, New York, United States
Sponsorship not specifiedDetected 7 days ago
A/B TestingDesign SystemsExcelLeadershipProblem Solving
About the role
- As we continue to grow, traditional clinician recruiting approaches alone will not be enough - we'll need to rethink how we attract, convert, and maximize clinical talent.
- This is a unique opportunity to solve a highly complex, business-critical problem at the intersection of healthcare operations, talent strategy, and growth.
- You'll thrive in this role if you're a strategic thinker who loves turning ambiguous problems into actionable plans.
Responsibilities
- You'll own the strategy and execution behind building a scalable provider growth engine.
- You'll combine workforce planning, analytics, experimentation, and operational problem-solving to identify the biggest constraints on clinical capacity and develop creative solutions to overcome them.
- You'll work closely with Clinical Operations, Recruiting, Product, and leadership to build the operating model that enables Prosper to expand access to care while maintaining an exceptional clinician experience.
- Own the clinical capacity strategy.
- Build and maintain a comprehensive clinical capacity model that forecasts supply needs, identifies bottlenecks, and determines the highest-impact levers to achieve Prosper's growth goals.
- Develop creative strategies to expand provider supply.
- Develop a deep understanding of the clinician acquisition funnel, including sourcing, conversion, onboarding, and activation.
- Identify opportunities to improve efficiency, prioritize initiatives, and build repeatable systems that scale.
- Design and execute operational experiments.
- Develop hypotheses, test new approaches, measure impact, and scale what works.
Requirements
- Establish the infrastructure required to transition from reactive problem-solving to a predictable growth engine.
- 6-8 years of experience in strategy & operations, business operations, consulting, investment banking, growth, or another analytical and operational role.
- Experience working in a fast-paced startup environment is required.
- You have examples of independently driving complex initiatives, moving metrics, and pushing projects forward even when there is no clear playbook.
- You have demonstrated the ability to find unconventional approaches, test quickly, learn from results, and scale what works.
Benefits
- Prosper Health is on a mission to make life happier and healthier for autistic and neurodivergent adults.
- This has led to extremely poor outcomes, including high rates of co-occurring mental health conditions and a lower life expectancy.
- We deliver specialized mental health services for autistic adults, covered by insurance.
Company info
- Partner cross-functionally to drive outcomes. Work closely with Clinical Operations, Recruiting, Product, and executive leadership to align priorities, remove blockers, and ensure we are solving the highest-impact problems.
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