Us Finning

Parts Journeyperson – Cores & Credits

Edmonton, AB, CA

Sponsorship not specified$44k-$50kDetected 9 days ago

SalesProcurementCustomer SupportCommunicationMicrosoft Office

About the role

Clearly demonstrate enthusiasm about their work and must be able to function effectively and purposefully in a dynamic environment
Driven to provide unparalleled customer service and must have the ability to seamlessly multitask
Experience with SIS, AIMS, Antares, SIMSi, InfoCast, Lawson M3, Landmark Smart Office, M3 Sales Automation and the MS Office Package will be considered assets
Industry experience in the following areas would be considered strong assets to a successful candidacy: mining, heavy construction and technology products.
Experience in After Market under carriage as well as CAT will be required.
Union Membership: You are required to become a member of the Union associated with this position.
Journeyperson parts certification coupled with previous parts, warehouse, front counter, sales experience and Caterpillar product knowledge
A high performance, positive attitude and the ability to build and maintain respectful working relationships
This self-motivated individual will be a team player with highly developed organizational, interpersonal, verbal and written communication skills
Ability to deal with difficult situations and potentially unhappy customers
Capable of working with minimal supervision
Computer literacy with applicable software knowledge along with shop parts experience

Finning Canada
Number of Openings:
Worker Type:
Position Overview:
Join the Finning family!
Finning Canada is seeking a Parts Journeyperson in Edmonton, AB.
As the Parts Journeyperson, you will provide exceptional customer service and advice; identify and source parts, as well as inspecting and processing cores and parts returns.
What's in it for you?
$44.38 - $49.78
Industry leading Employer paid benefits
Employee Share Purchase Plan options
Boot Allowance
CAT Dealer Grade Training
CAT Certified Training: Additional certifications and skill development paid for by Finning
If you embrace challenges, are customer focused and thrive in an environment that values hard work and integrity, with ample opportunities for growth and development, Finning Canada may be the next opportunity for you.
We look forward to you joining our team!
Job Description:
Processing Customer New/Unused returns
Inspecting cores for return and/or warranty claims to CAT
Inspecting and processing CAT cores returned from customers and the service department.
Processing new/unused customer and shop returns.
Processing warranty returns and claims to CAT
Processing major exchange core returns to OEM in Cubiq
Communicate professionally with customers and various groups within Finning with regards to returns to be processed or related concerns.
Other related duties as required.
Other functions may include but are not limited to:
NEP sourcing of CAT and non-CAT parts

This listing is sourced directly from Us Finning's careers page and normalized into a canonical job model.