Conduit Health
Intake Coordinator
Sunrise, Florida · Full-time
Sponsorship not specifiedDetected 29 days ago
ComplianceHubSpotCRMProcess ImprovementIntercomHIPAACommunication
About the role
- As an Intake Coordinator, you'll be on the front lines of getting patients the equipment they need.
- This is a detail-oriented, process-driven role that requires both speed and accuracy.
- You'll work closely with our Patient Experience and Clinical Operations teams, and you'll be one of the first people to touch a patient's order - which means your work directly impacts their care.
Responsibilities
- Verify patient demographics, insurance information, and prescriptions against source documents
- Maintain accurate records in our systems and flag any data discrepancies
- Support compliance with HIPAA requirements and internal data handling protocols throughout the intake process
- Contribute to process improvement efforts as we continue to build and refine our intake workflows
Requirements
- Comfort working across multiple portals and systems simultaneously - you're a multi-tasker who stays organized under volume
- Comfort in a patient-facing setting
- Enter orders accurately into Conduit's order management system, ensuring all required fields and documentation are complete
Nice to have
- Prior authorization experience - either submitting PAs or understanding when they're required
- Prior DME intake experience or familiarity with HCPCS codes and DME requirements
Benefits
- Conduit Health is transforming one of the most outdated corners of post-acute care -getting essential medical equipment and supplies into patients' homes.
- Run insurance eligibility and coverage checks for incoming orders, identifying any issues or prior authorization requirements upfront
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This listing is sourced directly from Conduit Health's careers page and normalized into a canonical job model.