Fastly
Senior Technical Solutions Engineer, Streaming Media
Denver, CO; San Francisco, CA · Senior
Sponsorship not specified$132k-$186kDetected 17 days ago
GitCloud PlatformsDevOpsComputer VisionProject ManagementAgileAccount ManagementCustomer SupportTCP/IPDNSLeadershipCommunicationMentoring
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odds of building a lasting career here
54Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
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Files H-1B transfers
4 transfer filings in the last year, covering 4 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.
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About the role
- Posting Open Date: 3/19/26 Anticipated Posting Close Date*: 5/18/26 *Job posting may close early due to the volume of applicants.
- This role requires the technical expertise and the focus of client driven communications to act as the primary contact for some of our largest and most critical clients.
Responsibilities
- Develop technical relationships with multiple customer contacts to build a deep understanding of their team, infrastructure, plans, and problems they are encountering.
- Identify key challenges across an account (or internal org), sometimes before they are verbalized, and develop alternatives and solutions that balance impact and effort. Partner internally to provide a comprehensive ticket escalation and support.
- At least 8+ years of related experience in Pre-Sales or Post-Sales in Sales Engineering, Technical Support, Technical Account Management, or Professional Services type roles, ideally with a background in CDNs, Cloud, and/or internet infrastructure products.
- Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too.
- Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives.
Requirements
- This position may require travel as required by your role or requested by your manager.
- Technical experience with:
- A fully completed application and resume or CV are required when applying.
- All job applications must be submitted through our official careers site at www.fastly.com/about/careers.
Skills
- Fastly helps people stay better connected with the things they love.
- Come join us.
- Posting Open Date:
- Anticipated Posting Close Date*: 5/18/26
- Job posting may close early due to the volume of applicants.
- Senior Customer Solutions Engineer, Streaming Media
- CE will be responsible for the technical mentorship and advisement on deals within their vertical.
Compensation
- The estimated salary range for this position is $132,060 to $186,444
- Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.
Benefits
- We support our teams with great benefits that start on the first day of your employment with Fastly.
- We offer a comprehensive benefits package including medical, dental, and vision insurance.
- We also offer 401(k) (including company match) and an Employee Stock Purchase Program.
- For 2026, we offer 12 paid local holidays, 12 paid company wellness days.
- Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities.
Company info
- Fastly's customers include many of the world's most prominent companies, including GitHub, Yelp, Paramount, and JetBlue.
- We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day. - We are passionate.
- Work hands-on with CS and Sales Leaders along with internal teams and customers on any support requests or problems for assigned customers, driving escalation as necessary depending on severity.
- What We're Looking For:
- We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
- We are passionate.
This listing is sourced directly from Fastly's careers page and normalized into a canonical job model.