Luxury Presence
Client Success Manager II
Phoenix, AZ · Mid
Sponsorship not specified$75k-$100kDetected 1260 days ago
Project ManagementSEOAccount ManagementCustomer SuccessWordPressShopify
About the role
- More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
- Are you hyper-organized, and project oriented?
- Do you enjoy helping people further their businesses by designing and executing bespoke digital marketing strategies?
Responsibilities
- To guide the build and design of award-winning websites for our highest tier clients.
- Working with clients to lead strategy and offer guidance, set expectations, and provide reassurance during escalations
- Project Management, as you'll manage implementation and ongoing campaigns
- Staying even-keeled and lighthearted, with the ability to maintain a baseline when faced with stressful situations and demanding clients
Nice to have
- 2+ years experience in software implementation, media agency campaign execution, or creative operations
- 2+ years experience in Client Management, Account Management, or related role
- Working knowledge of SEO, Social, Content and/or Paid Media
- A track record of results-oriented success built on data and analytics
- Prior success as a result of your innovation
- Previous success working in fast-pace, high-volume environments and delivering every time
- Previous experience with platforms like Squarespace, Shopify, WordPress etc.
- Enthusiasm, competitive spirit, friendly and sunny disposition
Skills
- Only those who love optimizing processes, enjoy serving clients, and have exceptional pride in their work need apply.
Compensation
- Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue.
Benefits
- To foster a relationship with your client through understanding their business, brand, and marketing vision and turning that knowledge into action.
- Anticipating and understanding client vision, translating them into actionable next steps
Company info
- Luxury Presence is building the AI growth platform for real estate.
- Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue.
- We're looking for a Client Success Manager II to join our growing Client Success team.
- Do you love real estate?
- Do you enjoy talking to clients a lot?
- Do you want to play a pivotal role in the success of a client's entire lifecycle?
- If so, we'd love to speak with you!
- As a CSM II, you are a brand ambassador for Luxury Presence, an agile project manager and a strong account manager who owns a customer's entire journey from sales to renewal.
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