Luxury Presence

Luxury Presence

Client Success Manager II

Phoenix, AZ · Mid

Sponsorship not specified$75k-$100kDetected 1260 days ago
Project ManagementSEOAccount ManagementCustomer SuccessWordPressShopify

About the role

  • More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.
  • Are you hyper-organized, and project oriented?
  • Do you enjoy helping people further their businesses by designing and executing bespoke digital marketing strategies?

Responsibilities

  • To guide the build and design of award-winning websites for our highest tier clients.
  • Working with clients to lead strategy and offer guidance, set expectations, and provide reassurance during escalations
  • Project Management, as you'll manage implementation and ongoing campaigns
  • Staying even-keeled and lighthearted, with the ability to maintain a baseline when faced with stressful situations and demanding clients

Nice to have

  • 2+ years experience in software implementation, media agency campaign execution, or creative operations
  • 2+ years experience in Client Management, Account Management, or related role
  • Working knowledge of SEO, Social, Content and/or Paid Media
  • A track record of results-oriented success built on data and analytics
  • Prior success as a result of your innovation
  • Previous success working in fast-pace, high-volume environments and delivering every time
  • Previous experience with platforms like Squarespace, Shopify, WordPress etc.
  • Enthusiasm, competitive spirit, friendly and sunny disposition

Skills

  • Only those who love optimizing processes, enjoy serving clients, and have exceptional pride in their work need apply.

Compensation

  • Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue.

Benefits

  • To foster a relationship with your client through understanding their business, brand, and marketing vision and turning that knowledge into action.
  • Anticipating and understanding client vision, translating them into actionable next steps

Company info

  • Luxury Presence is building the AI growth platform for real estate.
  • Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue.
  • We're looking for a Client Success Manager II to join our growing Client Success team.
  • Do you love real estate?
  • Do you enjoy talking to clients a lot?
  • Do you want to play a pivotal role in the success of a client's entire lifecycle?
  • If so, we'd love to speak with you!
  • As a CSM II, you are a brand ambassador for Luxury Presence, an agile project manager and a strong account manager who owns a customer's entire journey from sales to renewal.

This listing is sourced directly from Luxury Presence's careers page and normalized into a canonical job model.