Wabtec
Vice President, Field Services and Maintenance Management - CSX Account
Jacksonville, FL, United States · Exec
Work authorization required$199k-$284kDetected 28 days ago
AuditingLogisticsProcess ImprovementContract ManagementCustomer SuccessCustomer SupportLeadershipCommunicationProblem SolvingMentoringPublic Speaking
About the role
- Vice President, Field Services and Maintenance Management - CSX Account It's not just about your career or job title… It's about who you are and the impact you will make on the world.
- If you are constantly striving to grow, you're in good company.
- Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets.
Responsibilities
- Lead service execution for the CSX Services account on materials, technical support, and fleet reliability execution efforts
- Establish and lead the services growth strategy for the account
- Lead efforts to ensure Customer Service excellence and implement Operational Safety Policy instructions and conduct fieldwork in compliance with all applicable regulations and employee safety practices
- Leverage Productivity tools to drive Purchased Labor and Material, Variable Cost, and Base
Requirements
- Undergraduate degree in business, science, engineering, technology or related discipline
- Minimum of 8 years of experience in field services including working with all aspects related to customer and contract management
- Minimum of 5 years of experience in leadership roles including building and leading complex and large professional teams
- Minimum of 3 years of direct management experience leading customer success functions
- Must be willing and available to travel 30%+ of the time
- Ability to proficiently communicate in English
- A high level of dependability, a great attitude, and an ability to work well with a team towards achieving a common goal
- Graduate degree in Engineering or Business Administration (MBA)
- Exceptionally strong and proven business and financial acumen
- Ability to interface and influence at all levels of the customer's organization
Compensation
- Provide effective leadership for assigned personnel regarding salary planning, performance appraisals, career coaching and development, and disciplinary action, as required
Benefits
- Work closely with the commercial team to ensure appropriate sales coverage and opportunities to achieve the services orders plan
Visa & Work Authorization
- Wabtec will only employ those who are legally authorized to work in the U
This listing is sourced directly from Wabtec's careers page and normalized into a canonical job model.