WebFX
IT Support Internship
Harrisburg, PA · Intern · Internship
Sponsorship not specifiedDetected 1 day ago
LogisticsCustomer SupportCommunicationMentoring
About the role
- We're WebFX, a full-service digital marketing agency based in the US.
- We've been 10x named the Best Place To Work in Pennsylvania, and we'd love to meet you!
- Vibrant Company Culture: We've been named the Best Place To Work in Pennsylvania 10 times 🎉 Individual and Company Growth: Merit-based promotions with a clear progression path.
Responsibilities
- Provide technical support for incoming queries related to computer systems, software, and hardware
- Maintain the performance of computer systems
- Create new accounts for incoming team-members
- Support online software configuration and answer team member questions
- The chance to learn and practice cutting-edge IT support tools and techniques in a real-world environment at a top-ranked agency
- Career Development Support and Potential for Growth
Requirements
- A Bachelor's Degree: Either in Progress or Completed
- Customer service experience in any industry
Nice to have
- All technology & equipment provided - every FXer receives a tech set-up valued at ~$1500, plus a personal desk fund for any extra touches you want to add to your space! 🖥️
Skills
- Suggested Experience and Skills
- Strong written and verbal communication skills
Compensation
- $17-$18/hour
Benefits
- Hands-on coaching and individualized mentorship with managers to support learning and development
- We are a fast-growing company that has doubled in size over the past 5 years, with talented team members now based around the globe (and representing 18+ different countries!).
- Training and Development: Entry-level roles, comprehensive training, ongoing learning programs, and the chance to learn from some of the best in the business📚
- Flexible Schedule: Start your day between 8-10 am - when you do your best work ⏰
- Insurance Coverage: Health, vision, dental, and supplemental insurance with multiple plans and options to choose from, including HSA and FSA options with contribution matching 🩺
- Work-Life Balance: Generous PTO, new parent support (and paw-ternity leave!) 👶🏿👶
- Health & Wellness: 24/7 on-site gym and an employee wellness program including a free FitBit, fitness challenges, and a Headspace account 👟
Company info
- Hi there! We're WebFX, a full-service digital marketing agency based in the US. We've been 10x named the Best Place To Work in Pennsylvania, and we'd love to meet you! We are a fast-growing company that has doubled in size over the past 5 years, with talented team members now based around the globe (and representing 18+ different countries!). While we are growing at a rapid rate, we are committed to growing strategically and sustainably, and that starts with growing our team of the #BestCoworkers - that's where you come in!
- We're looking for people to join our mission to provide world-class digital marketing solutions to mid-size businesses around the world. We are passionate about what we do, we're committed to driving business growth for our clients, and we're on the hunt for people just like you, who take pride in their work and want to be part of a company that does too.
- WHY CHOOSE WEBFX?
- Vibrant Company Culture: We've been named the Best Place To Work in Pennsylvania 10 times 🎉
- Merit-based promotions with a clear progression path.
- WebFX grew 250% over the past 3 years, and we promote almost exclusively internally📈
- Instagram https://www.instagram.com/webfx
- Twitter https://twitter.com/webfx
- Facebook https://www.facebook.com/webfxinc/
- You don't need to apply more than once even if you're interested in multiple positions - you can simply let us know!
- We consider all open roles when reviewing resumes and applications!
- We have a multi-step interview process https://www.webfx.com/our-hiring-process.html, where we focus on giving both our candidates, and ourselves, opportunities to get to know each other a bit better.
- Interested in joining the FXFamily?
- You should definitely apply now!
This listing is sourced directly from WebFX's careers page and normalized into a canonical job model.