Sanofi Pasteur Inc.

Sanofi Pasteur Inc.

Associate Director, Patient Support Services - CRM Business Lead

Cambridge, MA · Director

Sponsorship not specified$149k-$215kDetected 3 days ago
AgileSalesforceCRMResearchLeadershipOrganizational Skills

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odds of building a lasting career here

61Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 5 green-card filings in this occupation, 100% were for a worker who already held the job.

Files H-1B transfers

3 transfer filings in the last year, covering 3 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • In this role, the Associate Director will be a Subject Matter Expert (SME) in the patient journey driving operational excellence, business value, and outcomes.
  • About Sanofi: We're an R&D-driven, AI-powered biopharma company committed to improving people's lives and delivering compelling growth.
  • Our deep understanding of the immune system - and innovative pipeline - enables us to invent medicines and vaccines that treat and protect millions of people around the world.

Responsibilities

  • Build and maintain the CRM roadmap for the PSS organization by assessing and prioritizing new capabilities/ enhancements that drive business value and outcomes.
  • Develop and document best practices to support standardization and harmonization of business processes across PSS Programs.
  • Participate in the design, build, and implementation of any/all related CRM initiatives including writing user stories, participating in grooming sessions, sprint planning, and executing UAT scripts.
  • Support PSS data management strategy in the design, integration, and migration activities.
  • Partner with the training teams to design and implement cohesive and structured training programs to support our business users.
  • Develop deep knowledge of the patient journey, platforms, and systems used to support our patients and providers.
  • Perform market research and CRM benchmarking activities to ensure solutions align with Play to Win strategy.
  • Work with our internal and/or external teams to support and or troubleshoot issues as needed.
  • Actively engage with key stakeholders to understand priorities, gather requirements, and ensure solutions are effectively designed and meeting business needs.
  • Job title: Associate Director, Patient Support Services - CRM Business Lead

Requirements

  • Bachelor's degree.
  • Proven ability to communicate and present effectively to senior leaders, cross-functional and cross-organizational teams in a matrix environment.
  • If you are experiencing difficulty and need assistance applying online, please call 1-866-SANOFI2 (1-866-726-6342) or click here
  • 5+ years of experience building CRM solutions or working within PSS or other bio-pharmaceutical or healthcare experience.
  • Strong leadership and analytical skills, ability to deliver on project objectives on time and within budget.
  • Experience with Salesforce Health Cloud and ecosystems with certification is a plus.
  • Preferences:
  • Proven ability to lead and influence teams without direct authority.
  • Highly self-directed
  • proactively and independently work issues and manage projects with minimal direction.
  • Why Choose Us?
  • Make your work count by supporting a company that brings life-changing treatments to millions - and is committed to doing right by patients, communities, and the planet.
  • Drive progress from within by helping simplify, scale, and modernize how a global biopharma business delivers smarter, faster, and more sustainably.

Compensation

  • $148,500.00 - $214,500.00
  • All compensation will be determined commensurate with demonstrated experience.

Benefits

  • Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.

Company info

  • We're an R&D-driven, AI-powered biopharma company committed to improving people's lives and delivering compelling growth.
  • Together, we chase the miracles of science to improve people's lives.
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