Oura

Director, Knowledge Management

Remote - San Francisco, California · Director

Sponsorship not specified$201k-$230kDetected 20 days ago

ConfluencePerformance ManagementLeadership

About the role

We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles.
As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work - both in and out of the office.
US locations are categorized into tiers based on a cost of labor index for that geographic area.

Define enterprise-wide taxonomy, governance, and "living knowledge" frameworks to support rapid scaling and IPO readiness.
Develop corporate ontologies to ensure institutional knowledge is machine-searchable and AI-ready.
Partner with senior leadership to identify and mitigate organizational memory risks.
Data Retention & Migration (Program Lead)
Serve as DRI for a 7-wave data retention program, transitioning the company from Slack-centric storage to durable repositories (Confluence, Google Drive).
Build and mobilize a cross-functional network of department champions to lead migration efforts.
Enforce documentation standards, leverage AI tools (e.g., Glean) for migration, and manage change to prevent shadow IT.
Partner with Legal to manage compliance carve-outs, legal holds, and retention policies.
Embed retrospective practices to systematically document decision rationales and project context.
Co-own governance of Oura's tech stack (Confluence, Google Workspace, Glean, Miro, Slack, Intranet) in partnership with IT.

12+ years in knowledge management, organizational effectiveness, change management, L&D, or an adjacent field.
Proven success scaling KM practices within high-growth, Series C+ or pre-IPO environments.
Prefer candidates with hands-on expertise with Google Workspace, Glean, Miro, and Slack.
Exceptional track record of driving cross-functional behavior change, program management, and cultural alignment.
Familiarity with data retention compliance, legal governance, or HR/L&D operations.

Everyone here at Oura has a ring of their own and we are continually looking to improve employee health.
Competitive salary and equity packages
Health, dental, vision insurance, and mental health resources
20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
Paid sick leave and parental leave
Define and track KPIs for knowledge health, including content currency, discoverability, and search efficacy.
While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions.

Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Nebraska (NE), South Dakota (SD), West Virginia (WV), and Wisconsin (WI).
Oura is proud to be an equal opportunity workplace.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.
We will not tolerate discrimination or harassment based on any of these characteristics.
We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
At Oura, we care about you and your well-being.
We are not considering candidates residing in the following states: Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Nebraska (NE), South Dakota (SD), West Virginia (WV), and Wisconsin (WI).

This listing is sourced directly from Oura's careers page and normalized into a canonical job model.