Zuora
Sr Product Manager, AI Platform
Foster City, California, United States · Senior
Stay score
odds of building a lasting career here
Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →H-1B wage level
the lottery is wage-weighted — each level is one more entry
$36,482 more — $201,282 — moves this role to Level IV and 4 lottery entries. That figure is inside the range the employer already advertised.
Based on the DOL prevailing wage for this occupation and worksite, a base salary of $201,282 would place this position at wage Level IV. That figure is within the posted range, and I'd like to target it. This role classifies under "Computer Occupations, All Other" for prevailing-wage purposes.
DOL prevailing wage, 2026-27 wage year · Computer Occupations, All Other (15-1299) · San Francisco-Oakland-Fremont, CA. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
Employer immigration record
from this employer's Department of Labor filings
Green-card follow-through: 100%
Files H-1B transfers
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- We've led the Subscription Economy for more than a decade.
- Your decisions will determine how AI capabilities scale across Zuora's ecosystem while maintaining enterprise-grade security, auditability, and user control.
- A critical dimension of this role is cross-organizational leadership.
Responsibilities
- Own AI Platform Strategy - Lead the roadmap for Zuora's AI Platform, including the agent-to-application interaction layer, orchestration and session management, persona-based agent frameworks, and the centralized tools layer that connects agents to Zuora's services and APIs.
- Enable AI Across the Zuora Suite - Partner with application product teams across Billing, Revenue, Payments, CPQ, and Platform to enable their AI capabilities.
- Provide platform components, patterns, and UX standards that allow teams to build domain-specific experiences while ensuring a coherent end-to-end user experience across the product portfolio.
- Drive Platform Architecture Decisions - Partner with engineering on critical technical choices across the stack: cloud infrastructure services, agent development frameworks, memory and context management, and tool integrations that enable agent capabilities.
- Build Intelligent User Experiences - Define how AI integrates into Zuora's applications, including contextual awareness, conversational interfaces, and seamless interactions across different entry points and modalities.
- Evolve Platform Capabilities - Drive development of foundational features that make AI agents smarter, more personalized, and more useful over time-including memory, context management, automation, and new interaction paradigms.
- Lead Rapid Iteration Cycles - Establish product feedback loops combining quantitative analytics (usage instrumentation, in-app feedback tracking) with qualitative customer insights (structured interviews, session replay analysis) to enable frequent AI releases and continuous improvement.
- Drive Cross-Functional Execution - Collaborate across engineering, design, and product teams to deliver cohesive AI experiences.
- Lead UX audits to ensure consistent component usage and establish decision frameworks for when custom experiences add value versus complexity.
- Deep experience building AI/ML platforms, including LLM orchestration, agent frameworks, conversation management, or similar technologies that power intelligent user experiences
Requirements
- Executive presence and ability to influence stakeholders across functions, including engineering leadership and C-level audiences
- Bachelor's degree in Computer Science, Engineering, or related technical field
- Experience with agent frameworks and orchestration (LangChain, LangGraph, AWS Bedrock/AgentCore, or similar)
- Familiarity with MCP (Model Context Protocol) or similar tool-use patterns for AI agents
- Experience with real-time communication protocols and event-driven architectures
- Advanced degree in Computer Science, AI/ML, or a related field
Compensation
- $164,800 - $247,200 USD
- The base pay details represent the annualized salary range for the posted position.
Benefits
- Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
- Medical, dental, and vision insurance
- Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
- Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
- Learning & development stipend to support ongoing growth
- Mental wellbeing resources and support
- Zuora offers a comprehensive total rewards package designed to support ZEOs' wellbeing, growth, and flexibility.
- Base pay is only one element of Zuora's Total Rewards Package.
- Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.
- Benefits may vary by location; details will be shared during the interview process
Company info
- About Zuora At Zuora, we help businesses grow smarter and adapt faster.
- Your work will directly shape how enterprise customers interact with AI agents that transform subscription management, billing operations, and revenue intelligence.
- Establish Enterprise Controls - Own the product strategy for AI governance including permissions, configuration management, audit capabilities, and human-in-the-loop controls that give enterprise customers confidence in AI-assisted operations.
- Experience shipping AI features to enterprise customers, including navigating requirements around security, audit, permissions, and human-in-the-loop controls
Equal opportunity
- Equal Opportunity Employer committed to creating an inclusive environment for all.
- Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).
This listing is sourced directly from Zuora's careers page and normalized into a canonical job model.