Freshpaint

Freshpaint

Senior Enterprise Account Manager

Remote - US · Senior

Sponsorship not specified$25k-$40kDetected 68 days ago
MongoDBSnowflakeRedshiftMachine LearningData VisualizationComplianceHubSpotCRMAccount ManagementForecastingCustomer SuccessCAMHIPAACommunicationPublic Speaking

About the role

  • Hospitals, digital health companies, and life sciences organizations rely on analytics and advertising tools to reach patients, measure performance, and grow.
  • But those tools weren't built for regulated healthcare data.
  • Freshpaint sits between a company's website or app and the third-party tools they use, automatically detecting and controlling sensitive data before it's shared.

Responsibilities

  • Build and execute account and value plans that drive product adoption, measurable outcomes, and expansion.
  • Lead renewals, upsells, and cross-sells, running a disciplined commercial process from early signals through close.
  • Partner cross-functionally (Support, CSE, Product, Marketing, Partnerships, Sales) to remove blockers and unlock new value.
  • Serve as a trusted advisor and voice of the customer, building deep relationships with champions and executive sponsors.
  • That creates real compliance risk and forces teams to choose between growth and privacy.

Requirements

  • Strong consultative skills: you uncover business problems, define success metrics, and map required capabilities to product value.

Skills

  • Data-driven and operationally excellent, with disciplined account planning, forecasting, and CRM hygiene.
  • Technically curious and comfortable translating between marketers, product managers, data teams, engineers, and executives.
  • Excellent written and verbal communication, including running business reviews and presenting to C-level audiences.
  • Thrives in a remote, early-stage, high-growth environment with high ownership and many moving pieces.
  • Experience working with customer data, analytics, or marketing technology products.
  • Familiarity with HIPAA, healthcare data privacy, or other regulated industry frameworks.
  • Experience with analytics tools or warehouses (for example, Looker, Tableau, Snowflake, Redshift).
  • Exposure to common go-to-market frameworks such as MEDDIC or Command of the Message.
  • Nice to haves
  • We take care of our team-here's a peek at what you get when you join:
  • Competitive pay + generous equity (10-year exercise window)
  • Fully remote (U.S. only) with a $150/month coworking stipend

Compensation

  • Intentional & engaging company offsites 2x a year (past trips: Arizona, Jackson Hole, Cabo, Nashville, New Orleans & more) + a department offsite 1x per year

Benefits

  • 16 weeks fully paid parental leave (eligible after 6 months; commission-based roles receive 100% base salary during leave)
  • Unlimited PTO with a required 2-week minimum
  • Top-tier health, dental & vision (100% covered for you, 80% for dependents)
  • Healthcare is a $4+ trillion industry in the U.S. alone, and it's undergoing a rapid digital transformation.
  • You will help them navigate the healthcare data privacy landscape, adopt Freshpaint deeply across their stack, and expand their use of our platform over time.
  • Use Freshpaint, Looker, and HubSpot to monitor health, forecast accurately, and prioritize where to engage.
  • Experience working directly with healthcare organizations such as Providers, Payers, Dental Support Organizations (DSOs), or Urgent Care groups.

Company info

  • Arizona, Jackson Hole, Cabo, Nashville, New Orleans & more) + a department offsite 1x per year
  • Check out our careers page https://www.freshpaint.io/about?gad_source=1&gclid=Cj0KCQjwncWvBhD_ARIsAEb2HW9vl4BJz91ApZqNNlJJ6kDO1E-BhAaIuP-_t08tS6X2_Wpoj8qHaCIaAmysEALw_wcB&hsa_acc=2262337429&hsa_ad=673054100615&hsa_cam=12072412058&hsa_grp=119258989111&hsa_kw=freshpaint+platform&hsa_mt=b&hsa_net=adwords&hsa_src=g&hsa_tgt=kwd-2154402015807&hsa_ver=3&utm_campaign=ML_Freshpaint_Brand&utm_medium=cpc&utm_source=google&utm_term=freshpaint+platform for the full list.
  • You will own the full lifecycle relationship for a book of Enterprise customers.
  • Own net revenue retention and ARR across a book of ~25-40 Enterprise customers.
  • 7+ years in customer-facing roles in B2B SaaS (Account Management, Customer Success, or similar) working with Enterprise customers.
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This listing is sourced directly from Freshpaint's careers page and normalized into a canonical job model.