Ttecdigital

Conversational AI Chat Bot Developer, Cognigy

Austin, TX

Sponsorship not specified$140k-$160kDetected 313 days ago

JavaScriptPythonJavaCode ReviewNLPLLMsProject ManagementCustomer SupportVoIP

About the role

Our vision is the same, a place where employees know they can thrive.
This is a hands-on, technical role for individuals skilled in technical development experience.
This job posting will remain open until we have identified an adequate applicant pool.

Developing and enhancing conversational chat bot solutions in relation to Cognigy and NICE Proactive AI Agent for client implementation projects.
Deliver high-quality software on time.
Perform system analysis and project management duties for the successful completion of a project.
Excellent customer-facing presentation skills with the ability to develop new solution pitches, value propositions, and demo experiences.
3 years of professional experience building and delivering Natural Language Processing (NLP) systems, including Large Language Models (LLM) based or Generative AI solutions.
3 or more years of software development, to include design, custom development (JavaScript, Python, Java), and testing of real time systems.

Attend meetings and training as required.
Experience with products such as DialogFlow, Kore.ai, Cognigy, Amazon Lex or Omilia.
Hands on experience with modern chat bot creation, AI Virtual Agents/Agent Assist.

Contact Center as a Service (CCaaS), NICE CXone and CXone Studio experience is nice to have

#LI-DD1 This position is eligible to participate in an annual incentive program.

Medical, dental, vision - tax-advantaged health care accounts - financial and income protection benefits - paid time off (PTO) and wellness time off.
Actual compensation offered to a candidate may vary based upon geographic location, work experience, education and/or skill levels.

TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX).
Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world.
TTEC Holdings Inc. is the parent company for both Digital and Engage.
When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.
We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.
TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability.
TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce.
We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.
Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications. #LI-Remote
About Us TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX).

equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability.

This listing is sourced directly from Ttecdigital's careers page and normalized into a canonical job model.