Zealthy

Zealthy

Clinical Operations Manager

New York, New York, United States · Full-time

Sponsorship not specifiedDetected 310 days ago
AccessibilityOKRsValuationPerformance ManagementZendeskLeadershipCommunicationOrganizational Skills

About the role

  • We are actively looking for a full-time Operations Manager.
  • Please note that this is a full-time, in-person role based in New York, NY.
  • If you are interested in remote or hybrid opportunities, this position may not be suitable for you.

Responsibilities

  • Design and implement scalable processes using tools like the Zealthy provider and coordinator portal, ZenDesk, and other external platforms.
  • Develop and implement workflows and SOPs to enhance operational efficiency.
  • Collaborate with pharmacy partners, maintaining a high level of attention to detail and developing scalable systems for smooth operations.
  • Work closely with the operations team, CEO, and other leadership to implement and refine strategic initiatives.
  • Lead ad-hoc projects and initiatives, bringing an ownership mindset to every task.
  • Proven ability to manage and develop teams in a fast-paced environment.

Requirements

  • Bachelor's degree required.

Compensation

  • Equity & Reviews: Equity ownership with regular performance reviews that can impact salary and/or equity.

Benefits

  • Equity ownership with regular performance reviews that can impact salary and/or equity.
  • Medical coverage provided.
  • Other benefits to be revisited with plan renewal.
  • 4+ years of relevant experience, including at least 1+ year managing people, ideally at a telehealth or healthcare startup.
  • Time Off: Paid vacation and sick leave, increasing with tenure.
  • Flexible time off handled case-by-case.

Company info

  • At Zealthy, our mission is to make high-quality healthcare accessible to everyone, no matter their location.
  • We are building the world's largest and most trusted virtual healthcare platform, transforming how care is delivered to ensure anyone, anywhere, can receive the healthcare they need.
  • Founded by a healthcare entrepreneur with a proven track record, including scaling a previous company to a $5B valuation, Zealthy is positioned for sustainable growth as we rapidly scale to achieve our ambitious vision.
  • Our unwavering commitment to quality and accessibility drives everything we do.
  • We are a team dedicated to serving our patients.
  • While our in-person work culture runs Monday to Friday and typically extends beyond typical work hours, the true reward lies in the impact we create.
  • Every team member is essential in building something groundbreaking.
  • As a full-time team member, you won't just shape the future of healthcare-you'll also share in our success through equity ownership, because we believe that every contributor should be a literal and figurative owner of what we're creating.
  • If you are not prepared to fully commit to your role and contribute to the goal of creating the world's largest and highest quality telemedicine company by working in-person four days a week, please refrain from applying.
  • Join us and help redefine the future of healthcare.
  • The Role: We are actively looking for a full-time Operations Manager.
  • Oversee day-to-day operations, including managing a team of ~200 coordinators, ~200 providers, and ~20 coaches; ensuring alignment with company goals.
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This listing is sourced directly from Zealthy's careers page and normalized into a canonical job model.