Providge Consulting

Business Case Analyst

Washington, District of Columbia · Full-time

Work authorization required$53k-$800kDetected 45 days ago

AgileJiraProcess ImprovementCommunicationOrganizational SkillsMicrosoft OfficeSharePoint

About the role

include maintaining documentation, identifying capability gaps, and ensuring information is organized, accessible, and aligned with program goals.
The ideal candidate is detail-oriented, analytical, and a strong communicator, with the ability to work effectively across cross-functional teams.

Analyze and document business needs and use cases for the Enterprise Data Platform.
Document current and future processes, and identify gaps, inefficiencies, and opportunities for improvement.
Create and maintain process guides, workflows, and standard operating procedures (SOPs).
Support platform operations, including intake, prioritization, tracking requests, and coordinating across teams.
Maintain clear, organized, and up-to-date documentation, including requirements, decision logs, and knowledge articles.
Support product planning activities such as roadmaps, sprint planning, and stakeholder updates.
Track risks, issues, dependencies, and action items to support delivery.
Manage and improve knowledge repositories to ensure information is accurate, accessible, and up to date.
Support cost analysis, including system lifecycle costs and potential cost savings.

Must be a US Citizen
Experience supporting business analysis, product analysis, process improvement, or technology delivery.
Experience documenting workflows, processes, and operational procedures (current and future state).
Ability to translate stakeholder needs into clear requirements, user stories, and process flows.
Ability to identify process gaps, inefficiencies, and opportunities for improvement.
Experience supporting stakeholder meetings, workshops, and requirements gathering sessions.
Strong organizational skills, with the ability to track tasks, risks, issues, and dependencies.
Proficiency with tools such as Jira, SharePoint, PowerPoint, Visio, or similar.
Ability to summarize complex information into clear, actionable insights.

Experience supporting data, analytics, cloud, or enterprise technology platforms
Scrum Master experience and/or Agile certifications preferred
Familiarity with data governance, data access, intake, and analytics workflows
Experience with Agile practices including backlog management, user stories, sprint planning, and roadmaps
Experience with process mapping, RACI development, SOPs, and operational improvements
Experience supporting platform intake, prioritization, and stakeholder engagement
Experience working in regulated, federal, financial, or security-focused environments
Ability to identify patterns across use cases and translate them into reusable platform capabilities
Experience improving documentation quality, consistency, and usability across knowledge assets
Strong knowledge management experience in enterprise or regulated environments

This listing is sourced directly from Providge Consulting's careers page and normalized into a canonical job model.