Global Lending Services
Call Center Quality Assurance Supervisor
Greenville, South Carolina
Sponsorship not specifiedDetected 63 days ago
About the role
- Purpose: Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, one's family, and the needs of others.
- Through advanced analytics and technology, we can more accurately predict credit risk and provide more people with an affordable auto financing option for their next vehicle.
- That's what GLS has done for over 10 years, helping more than half a million families meet and improve their transportation needs.
Responsibilities
- management of QA team to ensure individual and team performance objectives are met, implementation of compliance review processes, drafting and updating of departmental processes and procedures, and conducting specialty compliance QA reviews to support adherence to company policy and regulatory requirements.
- How will you drive value within the organization as a Call Center Quality Assurance Supervisor?
Compensation
- Benefits: GLS offers the below great benefits for your amazing work! o Competitive base pay and performance bonuses, dependent on role o Medical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disabi
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This listing is sourced directly from Global Lending Services's careers page and normalized into a canonical job model.