Brooks Automation

Field Service Engineer (Manassas, VA Area)

Remote - US, USA

Sponsorship not specifiedDetected 91 days ago

ReactIntellectual PropertyCustomer SupportRoboticsProblem Solving

About the role

Our product portfolio includes a range of automation solutions, including robots, vacuum systems, and atmospheric robots for semiconductor manufacturing ( www.brooks.com ).
Brooks is looking for a Field Service Engineer as we accelerate our growth journey.

Perform complex customer support activities involving the installation, modification, repair and preventive maintenance of Brooks' equipment and systems to ensure proper working order.
Isolate and resolve complex equipment malfunctions, and implement corrective action.
May act as Local / Shift / Site Lead to coordinate work direction for other Service Engineers and install support as needed.
Candidate may be assigned to support a specific customer site, region, or Product, depending upon business needs.
Lead / perform in the installation, modification, repair, testing, upgrade, conduct preventive diagnosis, perform maintenance on the software and hardware of the equipment and systems while adhering to Brooks Automation's policies, procedures and work direction of supervisor or shift/site lead.
Maintain a safe and clean working environment by conforming at all times to Brooks and customer's work protocols and policies.
Attain Equipment Service and Operation Certification on equipment and systems as defined Submit expected reports, such as Service and Status Reports, on all support activities as defined and expected by your manager.
Productively react to changing priorities such as Tool or Line down and escalations, and support organizational and administrative duties.
Initiate, evaluate, and document new processes or improvements to existing processes.
Work performed generally will be to support a specific site, region and/or product(s) depending upon business needs.

Associate's Degree in a technical discipline, technical Certificate or equivalent work experience.
Minimum of 3 years of experience providing electro-mechanical / electronics technical support / repair service.
Relevant Military technical experience / training a plus.
Experience with lasers and sensing devices for positioning circuitry on robotic units.
Experience troubleshooting microelectronics schematics and digital circuits.
Proficiency with PCs, Windows, and DOS based Operating Systems.
Valid driver's license, good driving record, reliable mode of transportation, qualified to obtain a credit card for expenses and able to obtain a valid passport for the term of employment.
Ability to lift up to 50 pounds, climb ladders, scaffoldings, and use Personal Protective Equipment.

At Brooks, new ideas, technologies, and ways of thinking are driving our future.
This position will be based in the Manassas, VA area.

Base Salary Range: $36.79 USD to $49.78 USD
Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
This position is also eligible for an annual discretionary bonus.

At Brooks, we offer the following benefits for this position, subject to applicable eligibility requirements:
Medical, Dental, Vision and Disability Insurance
Non-exempt employees are provided company-paid holidays and PTO, which combines vacation and sick time consistent with applicable law.
Have a question about our benefits and compensation package?

Interface with customers to ensure customer satisfaction with equipment and service levels, as well as participate in customer operational / status meetings. Expected to present on behalf of Brooks in these meetings.
Drive continuous improvement programs and projects for both customers and Brooks to resolve issues.
Interface with customers to ensure customer satisfaction with equipment and service levels, as well as participate in customer operational / status meetings.
At Brooks, we aim to foster a collaborative and engaging environment while offering flexibility where possible.
Diversity enhances our innovative capabilities and strengthens our ability to serve our customers and communities effectively.
At Brooks Automation, we celebrate the unique experiences and perspectives each individual brings, believing they are essential to our collective success.

This listing is sourced directly from Brooks Automation's careers page and normalized into a canonical job model.