Sutherland
Customer Service Representatives- Financial
Tulsa, OK, United States
Sponsorship not specifiedDetected 7 days ago
StatisticsCustomer SupportCommunicationMentoring
About the role
- This job is onsite in our Tulsa, OK office.
- Ready to make a real impact in the world of finance?
- EEOC and Veteran Documentation During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.
Responsibilities
- Excellent customer service skills that build high levels of customer satisfaction
Skills
- Process a high volume of consumer inquiries about banking products and services and resolves a targeted percentage of those inquiries.
- Update customer information and ensures accurate entry of contact information.
- Meet standards of job, such as quality standards, adherence to schedule and average handle time.
- May provide guidance and/or mentoring to less experienced peers.
- Other related duties assigned as needed.
Benefits
- Competitive pay, generous flexible vacation policy, and 401k
- Medical, dental, and vision benefits; EAP, health and wellness programs, and more
- EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland
- During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.
Equal opportunity
- All your information will be kept confidential according to EEO guidelines.
- The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements.
- The completion of the Administrative EEO record is optional.
- Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.
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