Guidepoint

Client Success Manager

New York, New York, United States · Senior

Sponsorship not specifiedDetected 76 days ago

CRMSalesResearchCommunicationAdaptability

About the role

Play a vital role in Guidepoint's success.
Guidepoint is seeking an entrepreneurial and outgoing individual to spearhead coverage of our Insights expert call and transcript library product for our Corporate Healthcare client base OR our Institutional Investment/Equity client base.
As a liaison for our clients and salespeople, you will play a pivotal role in driving engagement and revenue growth within the rapidly expanding Insights product line.

Develop personalized engagement plans for each client depending on areas of focus
Collaborate with sales team to ensure timely renewals and drive upsell opportunities
Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients' decision-making process.
At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives.
Casual work environment, team building, and other social events

Bachelor's degree from an accredited college/university with major / degree preference, as applicable
Years of experience requirement(s) with specific skills, as applicable
Years of experience requirement(s) with specific technologies or kind of work, as applicable
Demonstrated ability to work independently and in a team atmosphere with minimal supervision

Bachelors or masters degree from an accredited University,
2+ years of professional work experience, with a focus on B2B product sales
Understanding of the corporate org structure, the roles, responsibilities, and unmet needs of our corporate buyers, and ability to engage with senior business leaders with innovative content and ideas
Excellent communication skills, with the ability to distill complex issues into clear and concise messages
Experience working with or using expert networks is a plus
Intellectual curiosity, adaptability, and a team-first collaborative approach

$75,000 - $75,000 USD
Base salary may vary depending on job-related knowledge, skills, and experience, as well as geographic location.
The annual base salary minimum for this position starts at $75,000.

Additionally, this position is eligible for an annual discretionary bonus based on performance.
15 PTO days, 10 legal holidays, and sick days
Comprehensive medical, dental, and vision plans
Will match up to 10% of employee contribution for 401(k), life insurance, paid time-off and parental leave plans
Commuter benefits and a corporate gym rate
Development opportunities through the LinkedIn Learning platform

Demonstrated ability to work both independently and as part of a team, with a commitment to delivering results

This listing is sourced directly from Guidepoint's careers page and normalized into a canonical job model.