Auctane

Auctane

Field Account Manager - Austin, TX

Austin, TX · Mid

Sponsorship not specifiedDetected 21 days ago
SalesForecastingShopifyCollaboration

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Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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About the role

  • As a Field Account Manager (FAM), you will serve as a software sales expert within a defined territory.
  • You will be responsible for consistent quota attainment through high-volume sales motions, positioning ShipStation's technical capabilities as the primary driver for merchant success.
  • This is a stable, market-leading product with real customer demand.

Responsibilities

  • You will own a transactional book of business, focusing specifically on software adoption, advanced feature utilization, and revenue expansion across our established merchant base.
  • This is a field-based, customer-facing role that requires regular in-person engagement to drive software retention and expansion.
  • You'll partner closely with senior customer stakeholders and manage accounts end-to-end; your work directly drives measurable revenue growth, giving you clear visibility into your impact.
  • Visible customer impact: You'll partner closely with senior customer stakeholders and manage accounts end-to-end; your work directly drives measurable revenue growth, giving you clear visibility into your impact.
  • Drive Expansion Revenue: Grow revenue within an assigned book of merchants by increasing product adoption, upgrading software plans, and expanding usage of advanced ShipStation features.
  • Carrier Integration & Volume: Support carrier growth initiatives by ensuring merchants are effectively using software integrations to unlock incremental shipping volume.
  • Strategic Forecasting: Maintain an accurate pipeline and forecast reporting for your territory, ensuring transparency in software adoption trends.
  • Channel Management: Drive new logo sales through co-selling motion with carrier partners.

Requirements

  • Travel: Travel within the territory is required for in-person customer engagement, 4 days per week.

Compensation

  • Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items — over $200 billion worth — to recipients around the globe.

Benefits

  • Build rapport with channel partners through education and collaborative sales efforts.

Company info

  • At Auctane, we are united by a passion to help businesses deliver - whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items - over $200 billion worth - to recipients around the globe.
  • The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.
  • Our values
  • Win as One. Delight Customers. Deliver Great Outcomes.
  • At Auctane, we are united by a passion to help businesses deliver - whatever their size, wherever they are, and however they operate.
  • We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations.
  • Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items - over $200 billion worth - to recipients around the globe.
  • The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Metapack, GlobalPost, and Packlink.
  • Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.
  • Delight Customers.
  • Deliver Great Outcomes.
  • Top performance in prior role(s).
  • 🏠 We are a hybrid company. All team members at Auctane in Austin come into the office Tuesdays, Wednesdays and Thursdays.
  • 🛬Take the reins of your time off with our Flex Time Off policy - because work-life balance should always be in your hands!

Equal opportunity

  • Employer/Veterans/Disabled
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This listing is sourced directly from Auctane's careers page and normalized into a canonical job model.