Wedgewood Pharmacy
Equine Vet Technician Customer Care Specialist
Lexington, KY
Sponsorship not specifiedDetected 10 hours ago
Customer SupportCommunicationTime ManagementAdaptability
About the role
- Every role in our organization contributes to helping pets live healthier, happier lives.
- Pay Range $18 - $18 USD Why We Do What We Do At Wedgewood Pharmacy, your work has purpose.
- Our Commitment to Inclusion Wedgewood Pharmacy is an equal opportunity employer.
Responsibilities
- Provide tier II support with the Customer Care Operations team
- We are passionate about what we do and proud to build a workplace where people feel supported, included, and valued.
- We are committed to building a diverse and inclusive workplace where everyone can thrive.
Requirements
- Ability to work extended hours and weekends on occasion.
Skills
- Extremely customer-focused, providing the best customer experience at every touch
- High-touch performer based on quality, speed, and resolution
- An excellent oral & written communicator
- Active and responsive problem solver
- Adaptable to change, feedback, and direction; continually performance-focused
- Detail-oriented with a sense of urgency
- Team-centric and collaborative
- 1-3 years' experience in an equine customer service environment
- Excellent performance and attendance record
- Thorough knowledge of departmental processes, procedures, and policies
- Problem solver; looks beyond the obvious and doesn't stop at the first answer
Compensation
- Pay Range $18 - $18 USD Why We Do What We Do At Wedgewood Pharmacy, your work has purpose.
Benefits
- A comprehensive benefits package that includes health, dental, and flexible spending accounts
- 401(k) retirement plan with a generous company contribution to help you save for the future
- Company-paid life and disability insurance
- A generous paid time off program that increases every year
- Tuition reimbursement
- We are a team driven by purpose, quality, and a shared commitment to animal health.
Company info
- Deliver high-quality professional resolutions to all internal and external customers
- Be the subject matter expert on all internal and online systems and processes; can readily assist all equine internal and external customers
- At Wedgewood Pharmacy, we are dedicated to improving the lives of animals through customized medication and compassionate care.
Equal opportunity
- Wedgewood Pharmacy is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where everyone can thrive.
- Wedgewood Pharmacy is an equal opportunity employer.
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This listing is sourced directly from Wedgewood Pharmacy's careers page and normalized into a canonical job model.