Mmc

Mmc

Communication and Change Management Consultant

Chicago - 155 Wacker · Senior

Sponsorship not specified$104k-$209kDetected 5 days ago
Project ManagementHRLeadershipCommunicationCollaborationMentoringPublic Speaking

About the role

  • Mercer is seeking candidates for the following hybrid Communication and Change Management Consultant position based in Chicago.
  • Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries.
  • For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.

Responsibilities

  • With a career as a Mercer human capital consultant, you will help companies of all sizes and industries solve their greatest challenges by designing and implementing workforce strategies that drive growth.
  • We help organizations create an employee experience that makes the right talent want to join, stay, and deliver their best performance.

Requirements

  • Bachelor's degree in English, business, communication, journalism, human resources, or a related field.
  • or 5+ years of HR/communication consulting experience in a professional services firm.
  • Exceptional written and oral communication skills, including public speaking, advanced editing, proofreading, composition, and proven technical and persuasive writing abilities.

Nice to have

  • Experience as a communication and change management consultant in a professional services or consulting firm is highly preferred.
  • Experience supporting open enrollment communications and broader HR or enterprise change initiatives.

Skills

  • Conduct audience analysis, stakeholder mapping, and change impact assessments to inform messaging, channel strategy, timing, and delivery.
  • Thrive and be motivated by an environment that embraces AI and technology-enabled tools.
  • Interact independently with clients regularly, answering questions and providing requested materials.
  • Coordinate across workstreams to identify dependencies, gaps, and risks in executing communication strategies and work plans.
  • Leverage and guide resources such as writers, graphic designers, and analysts to accomplish work and meet performance standards.

Compensation

  • With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective.
  • The applicable base salary range for this role is $104,400 to $208,800.
  • In addition to the base salary, this position may be eligible for performance-based incentives.

Benefits

  • Marsh is committed to embracing a diverse, inclusive and flexible work environment.
  • We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
  • Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office.
  • The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements.

Company info

  • Description:
  • Communication and Change Management Consultant
  • In this role, you will develop and implement communication and change strategies that support open enrollment, benefits and compensation initiatives, policy and process changes, system implementations, and other organizational transformations.
  • We will count on you to:
  • Assist in designing and developing communication and change management strategies that deliver effective and engaging employee communications across multiple industries and support awareness, understanding, and adoption of change.
  • Develop communication plans for open enrollment and other client initiatives, including benefits, compensation, policy updates, process changes, technology implementations, and organizational transitions.
  • Conduct editorial reviews of communications and manage content, coordinating reviews with compliance, technical, editorial, client, and vendor stakeholders, and incorporating necessary edits.
  • Perform project management duties, including developing and maintaining project plans, overseeing budgets, coordinating team activities, participating in and facilitating client meetings, managing printers, and other associated tasks.
  • Partner with clients to identify risks, dependencies, gaps, and barriers to adoption in executing communication and change work plans.
  • Support measurement of communication effectiveness and change adoption, including gathering feedback, tracking progress, and recommending improvements.
  • What you need to have:
  • Minimum of 7 years' extensive experience in corporate communications and/or change management, including HR, compensation, benefits, retirement, policies, and organizational change; or 5+ years of HR/communication consulting experience in a professional services firm.
  • Strong attention to detail with excellent organizational and project management skills.
  • Strong command of MS Word and PowerPoint.
  • Ability to prioritize and manage multiple concurrent deadlines.
  • What makes you stand out:
  • Experience developing communication strategies that support employee adoption of new programs, processes, policies, systems, or organizational changes.
  • What's in it for you?

Equal opportunity

  • If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@marsh.com.
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