Northwell Health
Customer Service Liaison
Lake Success, Nassau, United States
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odds of building a lasting career here
Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
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from this employer's Department of Labor filings
Green-card filing pattern in this occupation
Green-card follow-through: 60%
Files H-1B transfers
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- 2.Answer all billing questions from patients on a daily basis via the incoming calls, utilizing current applications
- 3.Review account information in order to educate external customers regarding outstanding accounts/balances.
- 4.Provides explanation of physician medical bills and resolve inquiries and disputes related to the bill.
Compensation
- Additional Salary Detail
Company info
- 5.Gather relevant account information to gain understanding of customers obligations.
- 14.Receive information from customers regarding their concerns.
- 16.Negotiate potential balance payoff and/or payment terms with customers within stated level of authority and guideline limits.
- Interacts with patients to provide accurate and complete patient information, secures payments for services provided and maintains the highest quality of service for customers.
- 1.Create and distribute correspondence to customers (e.g, emails
- 1.Create and distribute correspondence to customers (e.g, emails; dunning letters; system-generated letters; invoices) to inform them of needed. actions (e.g, update COB status with insurance company)
- 17.Recommend/communicate potential solutions or available services to external customers.
- 21.Send notifications to external customers informing them of receipt of payment.
This listing is sourced directly from Northwell Health's careers page and normalized into a canonical job model.