Veracyte

Veracyte

System Administrator, Lab Operation Support (Contract, 12 months)

South San Francisco, California, United States · Staff+ · Contract

Sponsorship not specified$58k-$68kDetected 29 days ago
AWSAzureLinuxCybersecurityComplianceAccount ManagementCustomer SupportSystems EngineeringTCP/IPFirewallResearchCommunicationCollaborationTime ManagementCompTIA

About the role

  • We are seeking a highly skilled and motivated Systems Administrator (contractor) to join our dynamic IT team, with a primary focus on supporting laboratory operations and lab automation across multiple labs in our organization.
  • The ideal candidate will play a key role in maintaining and optimizing our organization's IT infrastructure while ensuring that laboratory systems (such as sequencer PCs and other lab instruments) run smoothly.

Responsibilities

  • Lab Operations & Automation Support:
  • Laboratory IT Support: Provide dedicated IT support for laboratory operations across multiple lab sites, ensuring that lab computers (e.g. sequencer PCs), laboratory equipment, and automation systems are fully operational and optimally configured for researchers and lab staff.
  • Lab Automation Integration: Work with lab teams to implement, maintain, and troubleshoot laboratory automation tools and emerging technologies.
  • Project and Deadline Management: Collaborate with scientists and lab managers on the IT aspects of lab projects and experiments.
  • Other Lab Support Duties: Take on any other tasks needed to ensure smooth lab operations and minimal downtime, adapting to the evolving technological needs of the laboratories.
  • Server & OS Management: Install, configure, and maintain servers, operating systems (Windows and Linux), and software applications for both corporate and lab environments.
  • Network Optimization: Work closely with network and systems engineering colleagues to design and implement network enhancements. Ensure optimal network performance in lab areas, anticipating increased loads from lab devices and automation systems.
  • Tiered Support: Provide technical support to end users as a higher-tier escalation point (beyond the helpdesk/End User Support team), addressing complex hardware and software issues.
  • Data Protection: Implement and manage data backup and recovery solutions for systems and servers nationwide. Verify that critical laboratory data is backed up according to policy and can be restored in case of hardware failure or other issues.
  • IT Documentation: Create and update comprehensive system documentation, including configurations, standard operating procedures, and troubleshooting guides for both standard IT systems and lab-specific setups.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or a related field is desirable (but not strictly required if experience is substantial).
  • 3 to 5 years of experience as a Systems Administrator or in a similar role, preferably including exposure to laboratory or research computing environments.
  • In-depth knowledge of system administration, network protocols, and security best practices.
  • Strong proficiency in operating systems, including Windows and Linux, and experience with installing/supporting these in both office and lab settings.
  • Experience with virtualization technologies (e.g., VMware, Hyper-V) and understanding of how virtual machines might be used for lab systems or simulations.
  • Ability to participate in after-hours and on-call support rotations and travel to other organizational sites as required.
  • Familiarity with cloud computing platforms (e.g., AWS, Azure) and how they can integrate with on-premises systems for data storage or analysis.
  • Demonstrated ability to diagnose and solve problems efficiently, with a proven track record of troubleshooting complex system issues in a timely manner.

Nice to have

  • Experience working directly with laboratory instrumentation or scientific data systems, and an eagerness to learn new lab technologies and automation platforms as they emerge.
  • Relevant certifications (e.g., CompTIA Server+, Microsoft Certified Systems Administrator) are strongly preferred.
  • Candidates without these certifications must demonstrate the ability and willingness to obtain them within 6 months of employment.
  • Additional plus: Experience working directly with laboratory instrumentation or scientific data systems, and an eagerness to learn new lab technologies and automation platforms as they emerge.

Skills

  • Ensure new lab instruments and software are effectively integrated into the existing IT infrastructure with minimal disruption.

Compensation

  • We offer competitive compensation and benefits, and are committed to fostering an inclusive workforce, where diverse backgrounds are represented, engaged, and empowered to drive innovative ideas and decisions.
  • The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to years of experience, skillset, geographic location, industry, education, etc.
  • Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits

  • VCYT) is a global diagnostics company whose vision is to transform cancer care for patients all over the world.

Company info

  • We engage with empathy, align around what's best for Veracyte, and celebrate as one team.
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