Tia
Medical Assistant - Pasadena, CA - Onsite
Pasadena, California, United States
Sponsorship not specifiedDetected 25 days ago
A/B TestingComplianceHIPAAEHR/EMRPatient CareCommunicationOrganizational Skills
About the role
- This role is a great fit for someone who is highly organized, calm under pressure, detail-oriented, and energized by delivering an excellent patient experience.
- Opportunity to help reimagine women's healthcare
- Collaborative clinic environment with providers, MAs, and front-of-house teams
Responsibilities
- Provider Support: Help providers prepare for patient visits by reviewing upcoming schedules, capturing relevant patient context, and communicating important updates throughout the clinic day.
- Patient Flow & Clinic Coordination: Monitor the schedule, help move patients smoothly from front of house to back of house, and partner with the care team to keep clinic flow on track.
- Labs, Imaging & Follow-Up: Support lab and imaging workflows, including entering orders, confirming diagnosis codes, updating pharmacy information, and helping ensure follow-up items are completed in a timely manner.
- Phlebotomy & Clinical Procedures: Perform phlebotomy and specimen collection as needed while following Tia's clinical guidelines and safety standards.
- Personalized Patient Care: Capture relevant patient preferences, needs, and context to help the broader care team deliver thoughtful, individualized care.
- Monitor the schedule, help move patients smoothly from front of house to back of house, and partner with the care team to keep clinic flow on track.
- Support lab and imaging workflows, including entering orders, confirming diagnosis codes, updating pharmacy information, and helping ensure follow-up items are completed in a timely manner.
- Capture relevant patient preferences, needs, and context to help the broader care team deliver thoughtful, individualized care.
- Professional development support
Requirements
- Experience taking and documenting vitals
- Strong attention to detail and ability to follow clinical workflows and documentation standards
- Strong patient service orientation and ability to communicate with empathy, professionalism, and discretion
- Ability to work Monday-Friday opening or closing shifts, with rotating Saturdays as needed
Nice to have
- Experience supporting LGBTQ+ patients or patients from diverse backgrounds and communities
- Experience with DrChrono, TiaMD, or similar EMR systems
- Experience with autoclaving, disinfecting, supply management, and clinical inventory workflows
Compensation
- for this role will be determined based on job-related factors, including experience, skills, qualifications, location, role leveling, business needs, and market conditions.
- Tia is committed to pay equity and pay transparency.
- The expected compensation range for this role is: $21 - $23 per hour
- You may also be eligible for:
- Professional development support
- We are a Series D, venture-backed company trusted by more than 120,000 women across four markets.
Benefits
- Tia is building a new model for women's healthcare, one that treats women as whole people, not separate conditions or life stages.
- Room patients, collect relevant health information, review health summaries, take vitals, and document accurately in the medical record.
- Medical, dental, and vision benefits, if applicable
- Paid time off, sick leave, and holidays, if applicable
- Other role-specific benefits
- Opportunity to build experience in an integrated women's health model
- We're hiring a Medical Assistant to support day-to-day clinical care and patient flow at our Pasadena clinic.
- Tia is on a mission to transform healthcare for women by increasing access, improving outcomes, and delivering a better care experience.
- Our "Whole Woman, Whole Life" model integrates primary care, gynecology, mental health, dermatology, and wellness across in-person care and a national virtual platform.
Equal opportunity
- Tia is an equal opportunity employer. We believe diversity of experience, perspectives, and background leads to a better environment for our employees and a better product for our users and patients. We strongly encourage people of color and members of the LGBTQ+ community to apply.
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- Tia is an equal opportunity employer.
- We believe diversity of experience, perspectives, and background leads to a better environment for our employees and a better product for our users and patients.
This listing is sourced directly from Tia's careers page and normalized into a canonical job model.