Aaa Texas LLC
Senior Operations Analyst
Costa Mesa, CA · Senior · Full-time
Sponsorship not specified$80k-$107kDetected 6 days ago
PythonSQLSnowflakeAWSData AnalysisData VisualizationForecastingExcelPerformance ManagementResearchCommunicationTime ManagementMicrosoft Office
About the role
- In addition, the position fosters continued program development and growth by conducting research and audits, as well as by producing statistical reports and analyses.
- Provide monthly forecasting and effective budget updates.
- We have nearly 17,000 employees in 24 states helping more than 18 million members.
Responsibilities
- Develop and administer new and existing programs impacting service delivery and quality, employee performance, internal and external performance management and service provider compensation/incentive payments.
- Under close guidance, design, build, and maintain reporting that measures key operational KPIs. Develop internal reports on expenses, incentive programs, initiatives, and performance goals and results, including ad-hoc reports as needed.
- Assist with designing, building, and maintaining data tables in AWS and SQL for query optimization.
- Collaborate with other Business Units such as Database and Analytics team to accomplish common goals and objectives.
- Recognize, design, and integrate continuous improvement components to meet redesign needs.
- Developing specialized reports/dashboards
- Developing solutions to complex data issues
- This position provides analytical and organizational support to the business unit operations/management in KPIs reporting, compensation/incentives, forecasting and budget updates.
- The position performs all related duties in support of goals and objectives, as well as develops processes and proposals to increase the effectiveness of the operations.
- Implement individual portions of the strategic business plan.
Requirements
- Professional verbal and written communication skills required.
- 2-3 years prior analytical experience mandatory
- Requires ability to compile, analyze and interpret statistical data.
- Proficiency in Microsoft Office software products, including Outlook, Word, Excel and Access required..
- Professional organizational and time management skills required, as well as the ability to multitask and meet project deadlines as set by management.
- Proven ability to produce recommendations and proposals and delegate and oversee projects and assignments to other employee
- Southern California residency required
Nice to have
- Tableau preferred, Python a plus.
Compensation
- $80,100.00 - $107,000.00 Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.
- Assist with development and preparation of annual budget, goals, and objectives.
Benefits
- Health coverage for medical, dental, vision
- 401(K) saving plans with company match AND Pension
- Tuition assistance
- Floating holidays and PTO for community volunteer programs
- Paid parental leave
- Wellness programs
- Bachelors equivalent combination of education and experience
Company info
- With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
Equal opportunity
- AAA is an Equal Opportunity Employer
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This listing is sourced directly from Aaa Texas LLC's careers page and normalized into a canonical job model.