Toptal

Manager, Customer Enablement

Canada · Senior

Sponsorship not specifiedDetected 34 days ago

Project ManagementStakeholder ManagementSalesLeadershipCommunicationCollaborationProblem SolvingMentoring

About the role

As a Manager of Customer Enablement, your mission is to equip our revenue-generating teams with the knowledge, skills, tools, and processes they need to sell confidently and effectively.
The existing Enablement team values cohesion, problem-solving, and a fun attitude!
We do not offer visa sponsorship or assistance.

What You Will Own
Partner with executive leadership to translate business priorities into scalable enablement initiatives.
Lead rollout strategies for new products, GTM messaging, sales motions, tools, and operational processes.
Develop enablement roadmaps aligned with company objectives and sales priorities. Identify enablement gaps through performance data, stakeholder feedback, and sales insights.
Building comprehensive enablement plans with clear objectives, timelines, and success metrics.

Bachelor's degree is required.
5-7+ years of experience in Enablement, Operations, and Strategy, or similar role.
Experience in change management, enablement methodologies, and tools.
Strong experience in stakeholder management, leading projects end-to-end, and hosting calls.
Your success depends on your ability to work with a team and cross-functionally.
Understand our shared mission, and be willing to put in the work required to drive us to that goal.
It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.

Learn more about Customer enablement by completing onboarding training, shadowing calls, and meeting with key stakeholders.
Explore Toptal's enablement tools, processes, and resources.
Shadow ongoing Enablement initiatives to familiarize yourself with cross-functional teams and projects.

With $200+ million in annual revenue and team members based around the globe, Toptal is the world's largest fully remote workforce.

Developing playbooks, programs, learning paths, and reference materials with Toptal's LMS and other tools.

This listing is sourced directly from Toptal's careers page and normalized into a canonical job model.