SelectHealth
Care Management Assistant - ED Navigation
Saint Joseph Hospital, USA
Sponsorship not specified$20k-$29kDetected 24 days ago
Customer SupportPatient CareResearchCommunicationCollaborationProblem Solving
About the role
- Contribute, in collaboration with Care Management, to the monitoring and success of patient care plans and the resolution of identified social needs.
- Intermountain Health is an equal opportunity employer.
Responsibilities
- Expected to drive a vehicle which requires sitting, seeing, and reading signs, traffic signals, and other vehicles.
- For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing, and reading signs, traffic signals, and other vehicles.
- Monitors the status of referrals and maintains ongoing communication.
- Supports advanced care planning by delivering advance directive information and notarizes documents upon request.
Requirements
- Proficiency in advanced computer skills
- Delivers routine regulatory notices to patients within the required timeframes, ensuring proper documentation to support the delivery of government-mandated forms or payer communication.
Nice to have
- Associate or bachelor's degree.
- Excellent verbal and written communications skills.
- Physical Requirements
- Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy.
- This includes frequent computer use for typing, accessing needed information, etc.
- Saint Joseph Hospital
Skills
- Referral Management
- Patient Advocacy
- Care Coordination
- Communication
- Prioritization
- Compliance Documentation
- Organization
- Problem Solving
- Community Resource Navigation
- Electronic Medical Record Documentation
- Demonstrated healthcare experience in a clinic or hospital setting.
- Demonstrated customer service with a focus on communications and problem resolution.
Compensation
- $20k-$29k
Benefits
- Requests and retrieves medical records from Health Information Management for retrospective utilization review or quality assurance.
- Collaborates with care managers to navigate and refer patients to community resources that address social determinants of health.
Company info
- Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
Equal opportunity
- Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Apply directly at SelectHealth →Create a free account for alerts like thisView SelectHealth immigration profile
This listing is sourced directly from SelectHealth's careers page and normalized into a canonical job model.