SelectHealth

SelectHealth

Care Management Assistant - ED Navigation

Saint Joseph Hospital, USA

Sponsorship not specified$20k-$29kDetected 118 days ago
Customer SupportPatient CareResearchCommunicationCollaborationProblem Solving

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odds of building a lasting career here

37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70

Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

Lottery odds assume a STEM candidate.

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About the role

  • Serves as a liaison between the department and external organizations or individuals, including payers, physicians, post-acute agencies, patients, patient, patient representatives, and other departmental stakeholders.
  • Requests and retrieves medical records from Health Information Management for retrospective utilization review or quality assurance.
  • Aids in transition planning by preparing transfer packets, arranging transportation, updating resources on the Integrated Care Management website, and coordinating with patients, families, and next-level providers.

Responsibilities

  • For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing, and reading signs, traffic signals, and other vehicles.
  • Monitors the status of referrals and maintains ongoing communication.
  • Supports advanced care planning by delivering advance directive information and notarizes documents upon request.

Requirements

  • Proficiency in advanced computer skills
  • Delivers routine regulatory notices to patients within the required timeframes, ensuring proper documentation to support the delivery of government-mandated forms or payer communication.

Nice to have

  • Associate or bachelor's degree.
  • Excellent verbal and written communications skills.
  • Physical Requirements
  • Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy.
  • This includes frequent computer use for typing, accessing needed information, etc.
  • Saint Joseph Hospital

Skills

  • Referral Management
  • Patient Advocacy
  • Care Coordination
  • Communication
  • Prioritization
  • Compliance Documentation
  • Organization
  • Problem Solving
  • Community Resource Navigation
  • Electronic Medical Record Documentation
  • Demonstrated healthcare experience in a clinic or hospital setting.
  • Demonstrated customer service with a focus on communications and problem resolution.

Compensation

  • $20k-$29k

Benefits

  • Collaborates with care managers to navigate and refer patients to community resources that address social determinants of health.

Company info

  • At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience.
  • Frequent interactions with providers, colleagues, customers, patients/clients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.

Equal opportunity

  • Intermountain Health is an equal opportunity employer.
  • Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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This listing is sourced directly from SelectHealth's careers page and normalized into a canonical job model.