Jd
Supply Chain Solutions Manager
CAN-Ontario-Toronto · Full-time
Sponsorship not specifiedDetected 7 days ago
SQLData VisualizationProject ManagementCRMExcelSupply ChainLogisticsProcurementERPInventory ManagementOnboardingCustomer SuccessCommunicationCollaborationWarehouse Management SystemTransportation Management
About the role
- You'll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.
Responsibilities
- Design end-to-end supply chain and logistics solutions, including warehouse operations, fulfillment processes, inventory management, transportation, and value-added services, aligned with customer business objectives.
- Develop solution proposals, process flows, SOPs, operational models, cost analyses, and implementation plans to support new business opportunities.
- Design and optimize warehouse and fulfillment processes, including inbound, inventory management, picking, packing, shipping, returns, and value-added services.
- Support system testing, UAT, process validation, and go-live readiness to ensure successful customer onboarding and operational launch.
- Collaborate with operations teams to ensure designed solutions are operationally feasible and scalable.
- Lead customer implementation projects from solution design through operational launch.
- Develop implementation timelines, manage project milestones, identify risks, and drive issue resolution throughout the customer onboarding process.
- Support warehouse startup activities, SOP development, training, and operational readiness for new customer implementations.
- Supply Chain Solution Design & Requirement Analysis
- Evaluate customer operational requirements and recommend scalable warehouse layouts, fulfillment workflows, and logistics solutions that optimize cost, service, and operational efficiency.
Requirements
- Bachelor's degree in Supply Chain Management, Logistics, Industrial Engineering, Business, or a related field.
- Strong understanding of warehouse operations, fulfillment processes, inventory management, transportation, and end-to-end supply chain solutions.
- Experience designing or implementing warehouse and fulfillment solutions for 3PL, eCommerce, retail, or supply chain organizations.
- Experience supporting customer onboarding, solution implementation, warehouse startup, or operational go-live projects.
- Familiarity with Warehouse Management Systems (WMS), Transportation Management Systems (TMS), Order Management Systems (OMS), ERP platforms, API/EDI integrations, and customer systems integration.
- Strong analytical skills with advanced proficiency in Excel and experience using data visualization and reporting tools (e.g., Power BI, Tableau, SQL) to support business decisions.
- Excellent project management and cross-functional collaboration skills, with the ability to work effectively across Sales, Product, Engineering, Operations, Procurement, and Customer Success teams.
Compensation
- Starting from CAD $75,000 annually + Annual Bonus
Company info
- At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.
- Our Global Reach
- JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com's international logistics footprint.
- Learn more about who we are and what we do: https://www.jingdonglogistics.com/
- Joining JD Logistics means helping shape the future of global supply chain and logistics.
- You'll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide.
- With a competitive salary, great locations, and a supportive, people-first culture, you'll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.
- At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com.
- Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience.
- Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.
- JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space.
- Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement.
- Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com's international logistics footprint.
- https://www.jingdonglogistics.com/
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