The National Football League

Seasonal Game Day Operations Coordinator

Inglewood, California, United States

Sponsorship not specifiedDetected 13 days ago

Business DevelopmentExcelCustomer SupportAvidLeadershipCommunicationProblem SolvingOrganizational Skills

About the role

The NFL Digital Media Technical Operations team is seeking a coordinator to assist with supporting digital apps and platforms.
This person will be expected to immerse themselves within the details of all digital products and become a communication hub for operational activities.

Clubs preseason live game support, live stream validation, monitoring, triage, escalation, and platform checks.
Validate and check CTV, mobile, tablet and web devices for live streaming of games and shows supporting content and advertising requests.
Duties will also include answering messages sent into NFL.com by fans, which requires knowledge about how the site feature's function. Offer fans in-depth tier 2 technical support on own and operated products.
Provide support to our direct-to-consumer such as NFL+ and Digital products by processing subscription renewals, refunds, and cancellations.
Use several databases, portals, and consoles to perform personal information functions such as processing deletion and access requests.
Well-organized; ability to manage multiple tasks and prioritize in a fast-paced environment
Excellent problem-solving ability; highly motivated to drive positive change
We support each other and our communities.
We develop and nurture potential, empowering individuals to grow and succeed.
We take action with precision, delivering results that drive our goals forward.

1-3 years' experience coordinating and supporting digital products in a sports entertainment, digital, media or related industry
Must be able to work all NFL Game Days, including Preseason, Regular Season and Playoffs, in-office.
Must be able to work on holidays (e.g. Thanksgiving, Christmas Eve, Christmas, New Year's Eve, New Year's).
Strong knowledge of sports and digital sports products
Excel as a relationship builder, with the ability to influence

Bachelor of Science or Arts degree in business, marketing, communications, computer science, or related field is preferred.
Ability to quickly learn new systems and programs
Attention to detail and excellent organizational skills
Avid interest and knowledge of NFL football
Excels collaborating with team
7-month employment period, 40 hours/week expected
Other Key Attributes / Characteristics
Terms / Expected Hours of Work

Focus will be on live video streaming experiences on web browsers, mobile phone, tablet and connected tv apps on game days.
This person should have strong communication skills and confidence in a fast-paced environment.
This position will communicate with product management, technology, and business development.

We motivate others through vision, energy, and a commitment to excellence.
Benefits Information
To learn more about our comprehensive benefits offerings, please visit: NFL BENEFITS

NFL Core Values:
Respect: Everyone matters. We celebrate diverse opinions, honor hard work, and value every contribution.
Integrity: We do what's right, even when it's tough. We hold ourselves accountable and always follow through.
Team Responsibility: We support each other and our communities. No one is bigger than the game, and every action impacts others.
We embody our core principles in every decision and action.
Resiliency: We set high standards, overcome adversity, and adapt to challenges, always striving for excellence.
NFL Leadership Attributes:
Build Talent: We develop and nurture potential, empowering individuals to grow and succeed.
Execute: We take action with precision, delivering results that drive our goals forward.
Inspire: We motivate others through vision, energy, and a commitment to excellence.
Live Our Values: We embody our core principles in every decision and action.
Know the Business: We stay informed, understand our industry, and make decisions that strengthen our position.
Think Big: We challenge the status quo, envision bold possibilities, and strive for transformative impact
Talent Attributes: What we expect for our employees:
Embody an enthusiastic, proactive can-do attitude
Embrace grit, free from ego or entitlement
Eager learner, driven by passion rather than just ambition
Encompasses an incredible work ethic with an agile mindset

This listing is sourced directly from The National Football League's careers page and normalized into a canonical job model.