Artera

Head of Segment

Seattle, Washington · Full-time

No sponsorship$200k-$300kDetected 46 days ago

LLMsPerformance ManagementCustomer SuccessHIPAAEHR/EMRLeadershipCommunicationCollaborationMentoring

About the role

Our award-winning culture: Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work.
Examples of these accolades include: Inc.
5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024, 2025); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025, 2026).

Deliver on segment operational and business outcomes with consistency
Continuously develop the squad: formal mentorship, targeted coaching, and named development plans for each builder.
Lead squad contributions to cross-squad efforts: Primitives adoption, Knowledge and Tools integrations, Harmony migration, shared security and compliance work.
Partner with the CSM on commercial outcomes: net retention, expansion, and healthy renewals where applicable.
Keep a visible, regular hands-on building practice
use it to maintain technical credibility and to recognize quality in others' work.
Deliver on segment operational and business outcomes with consistency; hold customer and technical quality steady even through change.
Keep a visible, regular hands-on building practice; use it to maintain technical credibility and to recognize quality in others' work.

12 years of total experience with multiple years of direct people management, or equivalent demonstrated experience.
Proven track record of running a team that delivered measurable customer and business outcomes.
Strong hiring record, including demonstrated ability to attract and retain senior individual contributors.

Deep domain expertise in an Artera customer segment or platform area.
Experience leading a squad through a significant migration (platform, EHR, ownership model).
Experience with a US + Hungary or similar distributed team model.
Prior experience partnering with security, compliance, or privacy functions in a regulated environment.
Santa Barbara, CA (Our HQ)
Kansas City, KS/MO
Unless a role's posting states otherwise, new U.S. roles are based in one of these three cities, and candidates should reside in (or be willing to relocate to) one of these areas.
Career development - Manager development resources, employee development funds

Primitives adoption, Knowledge and Tools integrations, Harmony migration, shared security and compliance work.

Artera is an agentic company strengthening how healthcare providers communicate and care for patients.
As an agentic partner, we bring over a decade of healthcare experience to address urgent workflows from day one and build custom solutions as healthcare providers' needs evolve.
shift in healthcare's history!

Make healthcare #1 in customer service.
Monitor the performance of solutions for customers, iteratively improving over benchmark performance and rapidly responding to emerging issues
Hear from our CEO, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological

We are unable to provide visa sponsorship or support visa transfers now or in the future.

This listing is sourced directly from Artera's careers page and normalized into a canonical job model.