Canary Technologies Corp

Lead Voice Engineer

United States

Sponsorship not specifiedDetected 56 days ago

RESTLLMsAgentic AIVoIPCommunication

About the role

We're looking for a Lead Voice Engineer to drive the next phase of Canary's Voice AI product - the platform that handles guest calls for hotels end-to-end, from reservations and modifications to service requests and intelligent transfers.
You'll own the architecture of a real-time, telephony-grounded system.
You'll lead a pod of engineers, set the bar as a hands-on IC, and partner closely with Product to ship voice experiences that operate reliably at scale across major hospitality brands.

We provide budget to help drive cross functional professional development conversations across the organization.
Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.

8+ years of a strong engineering background
2+ years of proven experience of leading successful engineering teams
Have a strong demonstrated ability to ship high-quality products that operate reliably at scale
You are a Class-A communicator: curious, thoughtful, clear, and (mostly) correct
Comfort with ambiguity and is eager to embrace ownership and accountability
Solid knowledge of developing backend applications
Hands-on experience building real-time or streaming systems - voice, audio, video, or low-latency event-driven services
Self-motivated, collaborative, and diligent work ethic
Excellent communication skills. You love being part of a diverse team, building consensus, and establishing credibility.

Experience with conversational AI, LLM agent frameworks (e.g. LiveKit Agents, Pipecat), telephony (Twilio, SIP), ASR/TTS providers (Deepgram, ElevenLabs, Cartesia), or evaluations / testing harnesses for agentic systems
We also work hard to ensure Canary is a fun and exciting place to work!

Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so.
Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.
Here are some of the additional benefits: Canary Days: As a company we want to ensure that the team has time to recharge.

Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.
Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests.
Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.
Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work - and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.
As a company we want to ensure that the team has time to recharge.
Each month we provide company wide days off to ensure there is at least one extended weekend or day off.

We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic inform

This listing is sourced directly from Canary Technologies Corp's careers page and normalized into a canonical job model.