DLA Piper

Client Accounts Operations Lead - NYC

New York, NY · Contract

Sponsorship not specified$103k-$137kDetected 16 days ago

AccountingForecastingExcelCustomer SupportResearchCommunicationProblem SolvingMentoring

About the role

DLA Piper is, at its core, bold, exceptional, collaborative and supportive.
Our people are the backbone, heart and soul of our firm.
Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career.

Be the Subject Matter Expert in providing dedicated legal billing to Corporate Practice Group Partners in the New York office.
Research client billing data and provide detailed analysis to attorneys and support staff.
Work across multiple teams of support specialists within both Legal Support Services and Accounting teams to provide effective, streamlined billing and client account services to attorneys of the firm.
Maintain an accurate description of all client billing requirements, which may also include guidelines established by the client's general counsel. Update and track changes to the requirements as necessary.
Analyze legal billing process and supporting systems, and develop business cases, build metrics, and perform reporting.
Document and communicate functional and system requirements and build process-flow diagrams.
Apply best practices for effective communication and problem solving, create standardized department reports, analyze data and document areas requiring improvement.
Support projects and reporting efforts and liaise with project participants and follow up routinely to ensure effective communication and completion of tasks.
Interface with IT and various departments to support the execution of cross-functional project requirements and perform system testing and requirements validation.
Maintain an accurate description of all client billing requirements, which may also include guidelines established by the client's general counsel.

Successfully meet deadlines, expectations, and perform work duties as required.
Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Liaise with international attorneys and/or finance counterparts to obtain accurate accrual and forecasting information for monthly client reporting.
Troubleshoot issues with finance counterparts as needed.
Track and resolve tickets assigned by the Accounting Service Desk on a daily basis.
Generate global client LEDES files for electronic billing based on client requirements.
Finalize invoices and submit them directly to the client (per policy) or provide them to attorneys for transmission to the client (per approved exceptions to policy), also, includes other billing information as needed.
Provide temporary functional supplemental senior-level billing resources during absences, unplanned vacancies and/or during periods of increased work content within a designated regional territory.
Advanced on-the-job experience as a senior-level Legal Biller with a major law firm utilizing Aderant and Bill Blast billing applications.
Excellent communication (verbal and written) and interpersonal skills are required to interact with various colleagues and business stakeholders.

The firm's expected hiring range for this position is $103,489 - $137,126 per year depending on the candidate's geographic market location.

Reasonable accommodations may be made upon request to permit individuals with a disability to perform the essential functions and responsibilities of the position or to participate in the job selection process.
The compensation offered for employment will also be dependent on other factors including the candidate's experience, skills, educational and professional background, and overall qualifications.
We offer a comprehensive package of benefits including medical/dental/vision insurance, and 401(k).
Any relocation benefits, if any, are provided only where a relocation is required at the firm's direction and in accordance with applicable policy and law.

This listing is sourced directly from DLA Piper's careers page and normalized into a canonical job model.