WR
Senior Caseworker - 2025705
Sacramento, CA · Senior · Full-time
Sponsorship not specifiedDetected 73 days ago
Customer SupportLeadershipCommunicationCollaborationProblem SolvingMentoringMicrosoft Office
About the role
- This role combines program coordination responsibilities with direct case management and plays a critical part in ensuring program quality, client outcomes, and staff development.
- Guide the implementation of the RHPP program under the direction of the Senior Resettlement Manager.
- Provide daily oversight of active caseloads, maintaining close communication with RHPP staff regarding complex or high‑needs cases and consulting with the manager as needed.
Responsibilities
- Coach, mentor, and provide day‑to‑day support to a team of RHPP Caseworkers; serve as a primary resource for questions, problem‑solving, and case consultation, escalating to management as appropriate.
- Lead weekly RHPP team meetings as guided by the Senior Resettlement Manager. Provide individualized 1‑on‑1 support, coaching, and corrective guidance to RHPP staff as needed.
- Conduct comprehensive client assessments to identify needs, strengths, and barriers; collaborate with clients to establish individualized goals.
- Develop holistic, client‑centered service plans using SMART goals to support progress toward self‑sufficiency.
Requirements
- Master's degree in Social Work (MSW)
- Local travel is required, including transportation of program participants.
- Position requires use of a personal, insured vehicle and the ability to pass a Motor Vehicle Record (MVR) check.
Nice to have
- Familiarity with Sacramento area social service providers strongly preferred.
- Strong command of Microsoft Office applications.
- Proven ability to utilize digital communication tools, such as Zoom, TEAMS, and other platforms.
- Highly self-motivated and comfortable working independently towards case-specific, department, and office-wide goals.
Benefits
- World Relief is seeking a Senior Caseworker to provide day-to-day program support and direct service delivery within the Refugee Health Promotion Program (RHPP).
- Provide field instruction, supervision, and practical guidance to assigned Social Work interns to support learning objectives and quality service delivery.
- Support clients in navigating complex social service systems, including benefits applications, referrals, and appointment scheduling.
This listing is sourced directly from WR's careers page and normalized into a canonical job model.