Veeamsoftware

Senior Manager, Center of Expertise

Remote, United States · Senior

Sponsorship not specified$206k-$383kDetected 13 days ago
Vector DatabasesAWSGCPAzureCloud PlatformsKubernetesTerraformMachine LearningData EngineeringLLMOpsCybersecurityComplianceCustomer SuccessZero TrustHIPAALeadershipCommunicationMentoringAdaptability

About the role

  • This is a team that sets the standard-not just within Veeam, but across the industry-and the right leader will take pride in keeping it that way.

Responsibilities

  • Lead and develop a team of 6-10 Domain Engineering Specialists, investing genuinely in their growth through technical coaching, structured career development, and a culture where people feel challenged, valued, and proud of the work they do.
  • Coach specialists to deepen expertise in ransomware recovery, immutable storage, multi-cloud data protection, and Kubernetes-native backup-and create clear paths for them to grow into recognized experts inside and outside of Veeam.
  • Build and scale a content and resource hub that extends the team's reach beyond 1:1 customer engagements-including technical playbooks, reference architectures, self-service assessment tools, and evergreen enablement content.
  • Develop and run high-impact customer engagement programs-webinars, roundtables, virtual workshops, executive briefings, and community forums-that position Veeam's expertise in front of broader audiences and create scalable touchpoints across the customer lifecycle.
  • Establish and maintain the team's position as a credible technical authority in conversations with customer engineering, architecture, and executive stakeholders.
  • Drive process improvements and playbooks that scale impact without scaling headcount linearly.
  • Build and maintain cross-functional relationships with Sales, Product, Engineering, and Customer Success to ensure coordinated customer outcomes.
  • Fertility, adoption, and surrogacy support through Maven, plus paid volunteer time
  • Proven ability to build scalable content programs-technical resource hubs, reference architectures, webinars, workshops-that extend expert knowledge to audiences well beyond direct engagement.
  • Demonstrated ability to lead teams through ambiguity in fast-moving, high-growth environments.

Requirements

  • 8+ years of experience in technical customer success, solutions engineering, or related customer-facing technical roles-ideally within enterprise SaaS, cloud infrastructure, or data management.

Compensation

  • Veeam is committed to pay transparency and equitable compensation.
  • For this role, the compensation range below reflects the expected total target compensation (TTC), inclusive of base pay and a competitive performance-based bonus.
  • For roles with a commission plan, the compensation range represents On Target Earnings (OTE), which includes base salary plus variable commission.
  • When determining compensation, Veeam takes into consideration factors such as experience, education, skills, and geographic zone.
  • In addition to compensation, Veeam provides a comprehensive benefits package, including health coverage, retirement plans, and unlimited time off.
  • U.S. Geographic Zones & Compensation Ranges (TTC / OTE)
  • $206,300 - $383,000 USD
  • $189,100 - $351,200 USD
  • $171,900 - $319,200 USD

Benefits

  • Unlimited paid time off, 12 paid holidays including 4 global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
  • Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents
  • Medical, dental, and vision coverage starting on your first day
  • Mental health support, therapy sessions, and digital wellness tools via our Employee Assistance Program
  • 401(k) retirement plan with company matching contributions
  • Legal services, identity protection, and supplemental health insurance options
  • Tax-advantaged spending accounts for healthcare, dependent care, and commuting
  • Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O'Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning
  • For this role, the compensation range below reflects the expected total target compensation (TTC), inclusive of base pay and a competitive performance-based bonus.
  • When determining compensation, Veeam takes into consideration factors such as experience, education, skills, and geographic zone.
  • In addition to compensation, Veeam provides a comprehensive benefits package, including health coverage, retirement plans, and unlimited time off.

Company info

  • Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale.
  • As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk.
  • Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running.
  • Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world's biggest brands.
  • #LI-JC2 #LI-REMOTE
  • Model and reinforce a high-performance culture anchored in intellectual curiosity, ownership, and genuine care for customers and teammates alike.
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This listing is sourced directly from Veeamsoftware's careers page and normalized into a canonical job model.