Klick

Klick

Director, Integrated Medical Engagement

Philadelphia, Pennsylvania, United States · Director

Sponsorship not specifiedDetected 21 days ago
AccessibilityBusiness DevelopmentLeadershipCommunicationCollaborationPublic Speaking

About the role

  • Integrated Medical Engagement (IME) is a strategic operating model that helps life sciences organizations move beyond tactic-driven medical communications toward connected, measurable healthcare professional engagement ecosystems.
  • The Medical Communications Director, Integrated Medical Engagement will play a key role in shaping and delivering this evolving capability across client engagements and business development opportunities.
  • We believe that our best work comes from our diverse backgrounds, perspectives, and skills.

Responsibilities

  • Design measurable engagement frameworks, KPIs, and optimization plans using performance data, analytics, and behavioral impact indicators to improve HCP engagement outcomes.
  • Contribute to new business pitches, capability presentations, thought leadership initiatives, and strategic proposals that support revenue growth and market differentiation.
  • 5+ years developing HCP engagement strategies within the U.S. life sciences market, including omnichannel programs spanning multiple channels, touchpoints, and stakeholder groups.
  • Ability to contribute to business development initiatives through pitch participation, proposal development, thought leadership, or capability-building activities.
  • We're also committed to developing an inclusive, barrier-free recruitment process and work environment.

Requirements

  • Experience defining engagement KPIs, interpreting digital performance metrics, and delivering optimization recommendations based on measurable engagement outcomes.
  • Experience contributing to industry thought leadership through publications, conference presentations, POVs, or market-facing content.
  • Should you require any accommodation, please contact us at careers@klick.com and we will work with you to meet your accessibility needs and ensure you have a positive experience.

Benefits

  • About Our Medical Craft
  • Lead integrated HCP engagement strategy development across medical communications programs, incorporating omnichannel engagement planning, journey design, and stakeholder ecosystem mapping.
  • Develop and evolve Integrated Medical Engagement service offerings, frameworks, methodologies, and tools that integrate with medical communications planning and scientific content development processes.
  • 10+ years of experience in pharmaceutical medical communications, medical affairs, or medical education with demonstrated responsibility for strategic engagement planning.
  • Demonstrated success leading client-facing strategic discussions, workshops, or executive presentations for pharmaceutical, biotech, or healthcare clients.
  • Experience developing integrated medical communications plans, engagement frameworks, strategic narratives, or customer experience strategies that influenced business or scientific objectives.
  • Experience within a medical communications agency environment supporting pharmaceutical or biotechnology clients.
  • Experience applying customer journey mapping, ecosystem planning, or behavioral science principles to healthcare professional engagement strategies.
  • Experience collaborating with medical strategy, scientific communications, analytics, and client service teams to deliver integrated solutions.
  • Advanced scientific, healthcare, or business degree such as PhD, PharmD, MD, MPH, or MBA.

Company info

  • Comfort and enthusiasm for using AI as a regular part of how work gets done.
  • Founded in 1997, we have offices in New York, Philadelphia, Saratoga Springs, Toronto, London, São Paulo, and Singapore.

This listing is sourced directly from Klick's careers page and normalized into a canonical job model.