First Interstate BancSystem

First Interstate BancSystem

Deposit Operations Program Associate II

Billings, MT · Mid

Sponsorship not specifiedDetected 1 day ago
ExcelProcess ImprovementCustomer SupportLeadershipMentoringMicrosoft Office

About the role

  • If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal.
  • This position is located at our Billings, MT Great West Center.
  • What's Important to You We know your career is just one aspect of a meaningful, complex, and demanding life.

Responsibilities

  • Delivers superior service and support for all deposit operations services, both internal and external.
  • Provides superior customer service and support to branches via phone, email, and other applications.
  • Performs critical backup tasks for Deposit Services.
  • Partners with team members in process improvement for department initiatives.
  • Supports bank initiatives and actively participates in development and implementation of department projects.

Requirements

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • PowerPoint) with the ability to learn and adapt to new technologies quickly.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • Ability to apply concepts of basic algebra and geometry.
  • Reviews compliance required documentation.
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Proficient use and understanding of MS Office Products (Word, Excel, Outlook. PowerPoint) with the ability to learn and adapt to new technologies quickly.
  • Produce a high volume of work, in a fast-paced, team environment, meeting deadlines and maintaining exceptional attention to detail.
  • Work effectively in team environment and promote active listening, sharing information, comprehending individual needs, and recommending solutions.
  • Demonstrate knowledge and understanding of principles, procedures, requirements, regulations, and policies related to assigned area, as well as the Bank's policies, procedures, products, and services.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
  • Coach and support team members in learning new applications and developing skills.

Nice to have

  • Associate's Degree preferred or
  • Dexterity of hands/fingers to operate computer keyboard and mouse
  • Occasionally (up to 10 lbs)
  • Subject to business need
  • Typical Work Hours
  • Regular and Predictable Attendance

Skills

  • Demonstrate working knowledge and experience in utilizing the Bank's core processing applications.
  • Ability to work independently, proactively, innovatively, and creatively while exercising sound judgement.
  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information.
  • Ability to write routine reports and correspondence.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Other duties as assigned

Compensation

  • That's why we designed our compensation and benefits package to provide employees and their families with as much choice as possible.

Benefits

  • Generous Paid Time Off (PTO) in addition to paid federal holidays.
  • Exercise reimbursement program for employees.
  • The health and happiness of the places we call home matter to us.
  • Coaches and influences the development of team member(s) on specifics tasks for the Deposit Operations processes when learning of new applications and developing new skills.

Company info

  • Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it.

This listing is sourced directly from First Interstate BancSystem's careers page and normalized into a canonical job model.