First Interstate BancSystem
Deposit Operations Program Associate II
Billings, MT · Mid
Sponsorship not specifiedDetected 1 day ago
ExcelProcess ImprovementCustomer SupportLeadershipMentoringMicrosoft Office
About the role
- If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal.
- This position is located at our Billings, MT Great West Center.
- What's Important to You We know your career is just one aspect of a meaningful, complex, and demanding life.
Responsibilities
- Delivers superior service and support for all deposit operations services, both internal and external.
- Provides superior customer service and support to branches via phone, email, and other applications.
- Performs critical backup tasks for Deposit Services.
- Partners with team members in process improvement for department initiatives.
- Supports bank initiatives and actively participates in development and implementation of department projects.
Requirements
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- The requirements listed below are representative of the knowledge, skill, and/or ability required.
- PowerPoint) with the ability to learn and adapt to new technologies quickly.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
- Ability to apply concepts of basic algebra and geometry.
- Reviews compliance required documentation.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Proficient use and understanding of MS Office Products (Word, Excel, Outlook. PowerPoint) with the ability to learn and adapt to new technologies quickly.
- Produce a high volume of work, in a fast-paced, team environment, meeting deadlines and maintaining exceptional attention to detail.
- Work effectively in team environment and promote active listening, sharing information, comprehending individual needs, and recommending solutions.
- Demonstrate knowledge and understanding of principles, procedures, requirements, regulations, and policies related to assigned area, as well as the Bank's policies, procedures, products, and services.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
- Coach and support team members in learning new applications and developing skills.
Nice to have
- Associate's Degree preferred or
- Dexterity of hands/fingers to operate computer keyboard and mouse
- Occasionally (up to 10 lbs)
- Subject to business need
- Typical Work Hours
- Regular and Predictable Attendance
Skills
- Demonstrate working knowledge and experience in utilizing the Bank's core processing applications.
- Ability to work independently, proactively, innovatively, and creatively while exercising sound judgement.
- Ability to navigate multiple computer systems, applications, and utilize search tools to find information.
- Ability to write routine reports and correspondence.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Other duties as assigned
Compensation
- That's why we designed our compensation and benefits package to provide employees and their families with as much choice as possible.
Benefits
- Generous Paid Time Off (PTO) in addition to paid federal holidays.
- Exercise reimbursement program for employees.
- The health and happiness of the places we call home matter to us.
- Coaches and influences the development of team member(s) on specifics tasks for the Deposit Operations processes when learning of new applications and developing new skills.
Company info
- Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it.
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This listing is sourced directly from First Interstate BancSystem's careers page and normalized into a canonical job model.