Kalshi
Payments Lead
New York or Remote; New York, New York, United States
Sponsorship not specifiedDetected 260 days ago
Project ManagementNegotiationVendor ManagementCommunication
About the role
- You'll sit at the intersection of product, operations, engineering, compliance, and growth, ensuring that payments are reliable, fast, and delightful.
Responsibilities
- Lead the payments roadmap: prioritize and drive initiatives that improve payment success, speed, and user experience in coordination with Engineering and Growth and other parts of the organization.
- Manage PSPs and financial partners: negotiate terms, oversee performance, and troubleshoot operational issues with processors, banks, and other partners.
- Optimize conversion and payouts: continuously improve the deposit and withdrawal experience, authorization rates, and settlement times through data-driven experimentation.
- Ensure compliance and regulatory alignment: Partner with Legal/Compliance to handle KYC, AML, and CFTC-related obligations in the payments flow.
- Be hands-on: dive into payment ops workflows, test new integrations, reconcile issues, and own execution when needed.
- prioritize and drive initiatives that improve payment success, speed, and user experience in coordination with Engineering and Growth and other parts of the organization.
- well… build the largest financial market on the planet.
- build dashboards, track KPIs (authorization rates, declines, chargebacks, latency), and identify root causes.
- manage fraud tools and policies, ensuring a balance between risk control and user experience.
- Manage fraud prevention and response: manage fraud tools and policies, ensuring a balance between risk control and user experience.
Requirements
- 5+ years of experience in payments, fintech, or product operations.
- Strong understanding of the payments ecosystem: PSPs, acquirers, processors, payment methods, fraud tools, and settlement processes.
- Analytical and technical proficiency: able to model economics, analyze funnel data, and interpret API documentation.
Skills
- Experience leading cross-functional projects involving engineering, compliance, and growth.
- Proven negotiation and vendor management skills with PSPs and banks.
- Excellent communication and project management skills.
Benefits
- Monitor fraud and compliance health.
- Monitor and analyze payment health: build dashboards, track KPIs (authorization rates, declines, chargebacks, latency), and identify root causes.
Company info
- bring more truth to the world through the power of markets.
- Building a new category is hard… like really hard.
- But it's beautiful and deeply fulfilling.
- we hire really talented people, work really hard, and enjoy the climb.
- We are looking for ambitious and exceptional people to join our (relatively small) team to help us build the next generation of financial markets.
- What We're Looking For
This listing is sourced directly from Kalshi's careers page and normalized into a canonical job model.