Workato
Senior Software Engineer (Search / Retrieval)
Palo Alto, California · Senior
Sponsorship not specifiedDetected 1 day ago
PythonDistributed SystemsElasticsearchMachine LearningNLPStatisticsResearchCommunicationProblem Solving
About the role
- A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato's cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale.
- With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business.
- To learn more, visit www.workato.com Why join us?
Responsibilities
- You'll be responsible for building end-to-end retrieval pipelines that incorporate advanced techniques in query understanding, ranking, and entity recognition.
- Build and scale robust Entity Recognition pipelines that enhance document understanding, enable contextual disambiguation, and support entity-aware retrieval.
- Architect next-gen search infrastructure capable of supporting highly dynamic document corpora and real-time indexing.
- Drive improvements in query construction, indexing and search performance
- Collaborate with product and applied research teams to translate user needs into data-informed search innovations
Requirements
- Bachelors/Masters/PhD degree in Statistics, Mathematics or Computer Science, or another quantitative field.
- 7+ years of backend engineering experience with 3+ years in search, information retrieval, or related fields
- Strong proficiency in Python
- Hands-on experience with search engines (Opensearch or Elasticsearch)
- Strong understanding of information retrieval concepts spanning traditional methods (TF-IDF, BM25) and modern neural search techniques (vector embeddings, transformer models)
- Experience with text processing, NLP, and relevance tuning
- Experience with relevance evaluation metrics (NDCG, MRR, MAP)
- Experience with large-scale distributed systems
Skills
- About Workato
- To learn more, visit www.workato.com
- Why join us?
- Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles.
- If this sounds right up your alley, please submit an application.
- Business Insider named us an "enterprise startup to bet your career on"
- Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world
Benefits
- In this role, you will lead the design, development, and optimization of intelligent search systems that leverage machine learning at their core.
- The ideal candidate combines deep expertise in information retrieval and search relevance with hands-on experience applying machine learning to real-world search problems at scale.
- Deploy learning-to-rank models that optimize relevance using behavioral signals, embeddings, and structured feedback.
Company info
- We are looking for an exceptional Senior Software Engineer ( Search / Retrieval ) to join our growing team.
- Lead the development of advanced our search cluster that can scale to millions of documents across customers and data sources
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