Workato

Workato

Senior Software Engineer (Search / Retrieval)

Palo Alto, California · Senior

Sponsorship not specifiedDetected 1 day ago
PythonDistributed SystemsElasticsearchMachine LearningNLPStatisticsResearchCommunicationProblem Solving

About the role

  • A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato's cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale.
  • With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business.
  • To learn more, visit www.workato.com Why join us?

Responsibilities

  • You'll be responsible for building end-to-end retrieval pipelines that incorporate advanced techniques in query understanding, ranking, and entity recognition.
  • Build and scale robust Entity Recognition pipelines that enhance document understanding, enable contextual disambiguation, and support entity-aware retrieval.
  • Architect next-gen search infrastructure capable of supporting highly dynamic document corpora and real-time indexing.
  • Drive improvements in query construction, indexing and search performance
  • Collaborate with product and applied research teams to translate user needs into data-informed search innovations

Requirements

  • Bachelors/Masters/PhD degree in Statistics, Mathematics or Computer Science, or another quantitative field.
  • 7+ years of backend engineering experience with 3+ years in search, information retrieval, or related fields
  • Strong proficiency in Python
  • Hands-on experience with search engines (Opensearch or Elasticsearch)
  • Strong understanding of information retrieval concepts spanning traditional methods (TF-IDF, BM25) and modern neural search techniques (vector embeddings, transformer models)
  • Experience with text processing, NLP, and relevance tuning
  • Experience with relevance evaluation metrics (NDCG, MRR, MAP)
  • Experience with large-scale distributed systems

Skills

  • About Workato
  • To learn more, visit www.workato.com
  • Why join us?
  • Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles.
  • If this sounds right up your alley, please submit an application.
  • Business Insider named us an "enterprise startup to bet your career on"
  • Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world

Benefits

  • In this role, you will lead the design, development, and optimization of intelligent search systems that leverage machine learning at their core.
  • The ideal candidate combines deep expertise in information retrieval and search relevance with hands-on experience applying machine learning to real-world search problems at scale.
  • Deploy learning-to-rank models that optimize relevance using behavioral signals, embeddings, and structured feedback.

Company info

  • We are looking for an exceptional Senior Software Engineer ( Search / Retrieval ) to join our growing team.
  • Lead the development of advanced our search cluster that can scale to millions of documents across customers and data sources

This listing is sourced directly from Workato's careers page and normalized into a canonical job model.