Infosys

Infosys

Process Associate

Tempe, AZ, USA

Work authorization requiredDetected 30 days ago
ResearchCommunicationOrganizational Skills

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odds of building a lasting career here

42Risky
Cap-exempt (no lottery)0
Sponsors this role100
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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Employer immigration record

from this employer's Department of Labor filings

Third-party placement is common here

39% of this employer's visa filings place the worker at a client company rather than at the employer itself, across 284 clients. Your visa, salary band and layoff exposure would follow the employer of record, not the client.Most common: Bank of America, N.A. · Apple, Inc. · CVS PHARMACY, INCFiles as an H-1B dependent employer.

Files H-1B transfers

21 transfer filings in the last year, covering 21 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • Location for this position is Tempe, AZ.
  • Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).
  • The job entails sitting as well as working at a computer for extended periods of time.

Responsibilities

  • In the role of process associate, you will execute transactions as per prescribed guidelines and timelines, review and validate the inputs from the other team members, support your manager in training activities, daily operations reviews, and help in escalation resolution with the objective to meet service level agreement targets for the specific process within the guidelines, policies, and norms of Infosys.
  • Assists with the support of the newborn enrollment functions, including call center, claims, and encounter requests for verification and updates, PCP assignment activity, enrollment record error reports, enrollment/disenrollment activity, and Mass Member Moves.
  • As needed, available to support special projects
  • Prioritizes daily, weekly, and monthly job tasks to support regulatory requirements and service level agreements.
  • Reconciles eligibility with State Agencies using varied methods. Tracks and documents all transactions with State Agencies.
  • Ability to review documents for accuracy, completeness, and compliance; compile data and information for reports; compose letters and memoranda.

Requirements

  • 0-6 months of experience in the job description
  • Ability to gather and research data (i.e., statutes, regulations, articles).
  • Performs processes to resolve the following eligibility exceptions within the required

Benefits

  • External phone call with other health insurance to determine the primary payer.

Company info

  • Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe.
  • The company's integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients.
  • Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.
  • Infosys BPM has 42 delivery centers in 14 countries spread across 5 continents, with 60,530 employees from 105 nationalities, as of March, 2026.
  • The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others.
  • Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years.
  • The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices.
  • The company's senior leaders contribute widely to industry forums as BPM strategists.
  • Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE:
  • INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe.

Visa & Work Authorization

  • must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise)
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This listing is sourced directly from Infosys's careers page and normalized into a canonical job model.