Trend Micro

Trend Micro

Solutions Engineer

Canada Off-Site

No sponsorshipDetected 10 hours ago
PythonBashPowerShellAWSGCPAzureKubernetesDevOpsMachine LearningLLMsAgentic AICybersecuritySIEMSOC OperationsComplianceCustomer SuccessSystems EngineeringHIPAACommunicationCollaborationMentoringPublic SpeakingCISSP

About the role

  • Trend Micro is seeking a Solutions Engineer who is passionate about cybersecurity and AI-powered platforms, thrives in direct customer engagement, and excels at helping organizations solve complex challenges.
  • As a trusted technical advisor, you will influence outcomes across the entire customer lifecycle by retaining, expanding, and acquiring business through expert guidance, compelling demos, and strategic consultation.
  • You will serve as the bridge between customer needs and platform capabilities, powering long-term value, adoption, and advocacy.

Responsibilities

  • Develop a deep understanding of customer goals, challenges, and security requirements to align platform capabilities with meaningful outcomes.
  • Lead impactful demos, presentations, and technical storytelling that clearly articulate value and build confidence across technical and executive audiences.
  • Build and maintain trusted relationships with strategic partners to accelerate revenue and broaden market reach.
  • Develop high-quality enablement of content demos, videos, architectural diagrams, and training assets to support internal teams and partners.
  • Collaborate cross-functionally with Product, Engineering, Marketing, Channel, and Customer Success to ensure aligned execution and exceptional customer experience.
  • Lead and support Proof of Concepts (POCs) that demonstrate measurable technical and business value, ensuring alignment with stakeholder outcomes.
  • Maintain deep knowledge of platform capabilities, including beta features, upcoming enhancements, and cybersecurity best practices.
  • Travel within the U.S. for customer engagements, industry events, partner meetings, and strategic field initiatives.
  • TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.
  • At TrendAI™, we're always seeking exceptional talent; people who want to collaborate with the best and push boundaries together.

Requirements

  • Experience delivering executive briefings, architecture workshops, or security maturity assessments.
  • Knowledge of compliance frameworks (SOC2, NIST, ISO 27001, PCI, HIPAA).
  • AI technology experience, such as applying AI/ML to cybersecurity workflows, leveraging LLMs or agentic AI for automation, or working with AI-driven detection and analytics systems.
  • Experience designing/architecting solutions in on-premises, hybrid, and cloud-native environments.
  • Proven experience and passion for public speaking, live demos, and customer education.
  • Background in SOC operations, threat hunting, or incident response.

Nice to have

  • Bachelor's degree or equivalent experience in cybersecurity, AI, cloud, networking, systems engineering, or related technical fields.
  • 5+ years of experience in Solutions Engineering, Sales Engineering, or Technical Pre-Sales roles.
  • Proven experience working with technical decision-makers and executives in enterprise environments.
  • Strong understanding of public cloud technologies (AWS, Azure, GCP).
  • Broad technical acumen across cybersecurity, cloud architecture, networking, AI, risk visibility, and IT modernization.
  • Ability to rapidly learn modern technologies and thrive in a fast-evolving cybersecurity landscape.
  • Excellent communication and presentation skills with the ability to present to a variety of external audiences, including C-level executives.
  • Experience working in fast-paced SaaS or cybersecurity startup environments.

Compensation

  • 14 Annual Holidays

Benefits

  • Trend Micro provides benefit options for you and your family.
  • Group benefits program with health and dental coverage
  • Telehealth Virtual Health Services
  • Life Insurance
  • Short & Long Term Disability
  • Pre-partum, maternity, parental and medical leave
  • Mental Health Wellness Program
  • Wellness Incentive Program
  • Retirement Savings Programs with company match
  • Tuition Assistance
  • We offer competitive compensation with bonus opportunity tied to company performance, along with room to enhance your skills through ongoing learning and broad technological opportunities.
  • Achieving work-life balance is a priority, complemented by team activities, fostering an environment rooted in equity, inclusion, and collaboration, that is reflected in both our culture and our work.

Company info

  • In this role, you will partner closely with leaders across Solutions Engineering, Product, Channel, Marketing, and Customer Success to guide customers along their security journey while expanding the reach of our platform.
  • We are looking for individuals who embody humility, hunger, and people-smart instincts.
  • Successful candidates will bring energy into every interaction and thrive in front of customers.
  • Serve as the primary technical advisor for enterprise customers and prospects, guiding them through the evaluation, adoption, and expansion of our cybersecurity platform.
  • At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world.

Visa & Work Authorization

  • No sponsorship will be provided for work permit applications or renewals for this position now or in the future.
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This listing is sourced directly from Trend Micro's careers page and normalized into a canonical job model.